Side Bar Supervisor

Lakehead University Student Union; Northwestern Ontario; On-site; CAD 30,000 - 60,000; Full time

Job summary

A student union organization is seeking a Side Bar Supervisor in Thunder Bay. The role involves overseeing daily canteen operations, ensuring excellent customer service, and maintaining safety standards. Ideal candidates should have food service experience, a Safe Food Handling Certification, and strong communication skills. This position offers $19.50/hour and requires work on weekdays, with potential weekend hours.

Benefits

Benefits

Qualifications

• Minimum 1 year of experience in food service or hospitality.
• Supervisory experience is an asset.
• Ability to work flexible hours, including some evenings and weekends.

Responsibilities

• Supervise day-to-day operations of the Side Bar canteen.
• Develop and manage inventory and menu.
• Prepare and serve food and beverages.

Skills

Customer service

Time management

Communication

Food handling

Leadership

Education

Safe Food Handling Certification

Job description

CAMPUS: Thunder Bay (Bora Laskin Faculty of Law, PACI Building)

TERM: August 25, 2025, to March 29, 2026

REPORTS TO: Executive Director (ED)

HOURS: 35 hours/week, Monday to Friday; weekends/evenings as required

COMPENSATION: $19.50/hour plus benefits

The Side Bar Supervisor is a detail-oriented, service-focused individual responsible for

overseeing all aspects of LUSU’s Side Bar canteen. The Supervisor will lead daily operations,

menu planning, and community engagement while ensuring a safe, inclusive, and welcoming

environment for students and campus guests. This role requires a hands-on leader with a

passion for food service, student life, and revenue growth.

KEY RESPONSIBILITIES:

Canteen Oversight and Supervision:

• Supervise day-to-day operations of the Side Bar canteen, ensuring a clean, welcoming, and student-centred environment.
• Develop a general menu with daily and seasonal specials, in collaboration with LUSU’s Outpost Head Chef, based on customer feedback and revenue trends.
• Oversee inventory management: ordering, stock control, and waste reduction.
• Monitor cash handling procedures, including till balancing, daily deposits, and financial tracking.
• Submit payroll hours and assist the ED in reviewing sales data and identifying opportunities for improvement.
• Ensure the venue complies with all legal, fire code, food safety, and health regulations.
• Coordinate minor maintenance and facility improvements as needed.
• Support event execution in the space, ensuring adherence to safety protocols and capacity limits.

Customer Service and Food Preparation:

• Prepare and serve coffee, beverages, and food with a focus on friendliness, efficiency, and professionalism.
• Demonstrate excellent customer service and ensure a welcoming atmosphere for students and campus guests.
• Resolve customer concerns and complaints promptly and respectfully.
• Assist with cleaning, organizing, and maintaining a sanitary environment in accordance with health standards.
• Contribute to menu testing, presentation, and food quality assurance.

Marketing and Promotion:

• Work with LUSU’s marketing team to promote the canteen and its events.
• Help identify sponsorship or promotional opportunities with campus and community partners.

Miscellaneous Responsibilities:

• Assist in venue renovations and interior design improvements.
• Foster positive relationships with students, faculty, and university departments.
• Manage office-related tasks, such as purchasing supplies and handling deliveries.
• Other duties as assigned.

QUALIFICATIONS:

• Minimum 1 year of experience in food service or hospitality. Supervisory experience is an asset.
• A valid Safe Food Handling Certification (or willingness to obtain).
• Knowledge of health and safety and public health regulations.
• Excellent customer service and communication skills.
• Strong organizational and time management abilities.
• Ability to work flexible hours, including some evenings and weekends.
• Familiarity with basic social media and promotional strategies.
• Comfort with physical aspects of the role (standing for long periods, lifting boxes, etc).
• Enthusiasm for working in a student-focused and equity-centred environment.

EMPLOYMENT EQUITY:

LUSU is committed to the principles of employment equity. Applications from all qualified

candidates are welcome; in particular, applications are encouraged from Queer and Trans

people, women, Black, Indigenous, and Racialized people, and Disabled People. We prioritize the

hiring of individuals who experience systemic barriers to employment and invite you to

self-disclose in your cover letter or on your resume.

Please use your cover letter to tell us about your unique perspectives, experiences, and abilities

as they apply to your fit within the student union’s team.

APPLICATIONS:

Visit lusu.ca/jobs and select “Side Bar Supervisor.” Upload a single PDF containing your cover

letter and resume, with your full name and addressed to Farhan Yousaf, Executive Director.

Closing Date: Friday, August 15, 2025, at 4:00 PM

ABOUT US

LUSU, Local 32 of the Canadian Federation of Students, is the students’ union representing nearly 10,000 members at Lakehead University’s Thunder Bay and Orillia Campuses. We are a non-partisan, non-profit organization dedicated to the fight for a universal, accessible post-secondary education and providing an environment where students can pursue academic excellence as well as personal and social growth.