Shuttle & Lot Operations Lead

Clutch Canada Inc.; Mississauga; On-site; CAD 60,000 - 75,000; Full time

Benefits offered by this job

Autonomy & ownership

Generous time off program

Competitive wages and benefits

Ambitious startup culture

Job summary

Clutch Canada Inc. is seeking an Operations Supervisor, Shuttle & Lot Management to lead a 20+ person shuttle team and oversee daily vehicle movements across multiple locations in Mississauga. You will turn wholesale priorities into actionable daily plans and ensure on-floor execution.

You’ll coach, organize, and coordinate staffing while maintaining safe driving practices and accurate vehicle locations. The role demands hands-on leadership, strong communication, and the ability to resolve

Qualifications

• Experience directly supervising a frontline team in logistics, transportation, yard operations, warehousing, fleet, or a similar environment.
• Experience assigning daily work, managing attendance and coverage, training employees, and holding a team accountable to clear expectations.
• Strong operational judgment to prioritize competing requests and escalate when needed.
• Disciplined follow-through with checks that work is completed and records are accurate.
• Comfort using scheduling tools, spreadsheets, and operational systems to track work and communicate progress.
• Clear, direct communication and the ability to work effectively across teams.
• Comfort working on-site in an active outdoor operating environment.
• A valid driver’s license, a clean driving record, and the ability to operate vehicles safely.

Responsibilities

• Build and run the daily shuttle plan, aligning vehicle movements with operations, wholesale captures, and other operational deadlines.
• Lead 20+ shuttlers across multiple locations, setting clear assignments and expectations and following up throughout the shift.
• Own lot organization, including parking zones, vehicle staging, key control, clear access lanes, and accurate vehicle-location records.
• Manage attendance, scheduling, and coverage, adjusting assignments across sites as priorities and staffing change.
• Coordinate with operations, capture, and site teams so vehicles are ready for their next step and handoffs are clear.
• Monitor completed moves, outstanding work, and delays; resolve issues within your authority and elevate risks early with a proposed recovery plan.
• Train and onboard team members, provide regular feedback, and address attendance, safety, and performance concerns promptly with management support.
• Establish practical routines and standard procedures that reduce vehicle searches, unnecessary moves, and waiting time.
• Maintain safe driving and lot practices, responding promptly to hazards, incidents, and near misses.
• Prepare clear end-of-shift handoffs, including outstanding moves, vehicle exceptions, and the next shift’s staffing and staging needs.

Skills

Frontline supervision

Logistics experience

Team leadership

Operations planning

Tools

Scheduling tools

Spreadsheets

Operational systems

Job description

Clutch Canada Inc. is seeking an Operations Supervisor, Shuttle & Lot Management to lead a 20+ person shuttle team and oversee daily vehicle movements across multiple locations in Mississauga. You will turn wholesale priorities into actionable daily plans and ensure on-floor execution.

You’ll coach, organize, and coordinate staffing while maintaining safe driving practices and accurate vehicle locations. The role demands hands-on leadership, strong communication, and the ability to resolve