Shuttle & Lot Operations Lead

Clutch Canada; Mississauga; On-site; CAD 60,000 - 75,000; Full time

Benefits offered by this job

Health & dental benefits

Generous time off

Competitive wages and benefits

Job summary

Clutch Canada is seeking an experienced frontline supervisor to lead a 20+ shuttlers team and own daily vehicle movement across multiple locations in Mississauga. You’ll translate wholesale priorities into a clear daily plan, assign work, organize staging, coordinate staffing, and ensure vehicles are in the right place at the right time.

This hands-on role emphasizes coaching, progress tracking, and issue resolution to keep operations running smoothly.

Qualifications

• Experience supervising a frontline team in logistics, transportation, yard operations, warehousing, fleet, or a similar environment.
• Experience assigning daily work, managing attendance and coverage, training employees, and holding a team accountable to clear expectations.
• Strong operational judgment: you can prioritize competing requests, adjust a plan when conditions change, and recognize when an issue needs escalation.
• Comfort using scheduling tools, spreadsheets, and operational systems to track work and communicate progress.

Responsibilities

• Build and run the daily shuttle plan, aligning vehicle movements with operations, wholesale captures, and other operational deadlines.
• Lead 20+ shuttlers across multiple locations, setting clear assignments and expectations and following up throughout the shift.
• Own lot organization, including parking zones, vehicle staging, key control, clear access lanes, and accurate vehicle-location records.
• Manage attendance, scheduling, and coverage, adjusting assignments across sites as priorities and staffing change.
• Coordinate with operations, capture, and site teams so vehicles are ready for their next step and handoffs are clear.
• Monitor completed moves, outstanding work, and delays; resolve issues within your authority and escalated risks early with a proposed recovery plan.
• Train and onboard team members, provide regular feedback, and address attendance, safety, and performance concerns promptly with management support.
• Establish practical routines and standard procedures that reduce vehicle searches, unnecessary moves, and waiting time.
• Maintain safe driving and lot practices, responding promptly to hazards, incidents, and near misses.
• Prepare clear end-of-shift handoffs, including outstanding moves, vehicle exceptions, and the next shift’s staffing and staging needs.

Skills

Team leadership

Logistics coordination

Operations planning

Scheduling tools

Communication skills

Tools

Scheduling software

Job description

Clutch Canada is seeking an experienced frontline supervisor to lead a 20+ shuttlers team and own daily vehicle movement across multiple locations in Mississauga. You’ll translate wholesale priorities into a clear daily plan, assign work, organize staging, coordinate staffing, and ensure vehicles are in the right place at the right time.

This hands-on role emphasizes coaching, progress tracking, and issue resolution to keep operations running smoothly.