Shuttle Driver

CanadaOne Auto Group Inc.; Kitchener; On-site; CAD 38,000 - 46,000; Full time

Job summary

Kitchener Ford is seeking a Shuttle Driver to join our front-line customer service team. Reporting to the Sales Managers, you will ensure timely, friendly customer pick ups and drop offs with a professional demeanor and safe driving practices.

The role emphasizes customer experience, reliability, and a positive attitude while maintaining a clean driving record and supporting overall dealership operations.

Qualifications

• Minimum High School Diploma.
• Previous experience in a customer service role.
• Excellent interpersonal and relationship building skills.
• Ability to meet the needs of a diverse client base.
• Excellent organization and prioritization skills, attention to detail.

Responsibilities

• Operates shuttle vehicle with safety and efficiency to ensure timely customer pick-ups and drop-offs.
• Maintains professional appearance and conduct.
• Represents the company with integrity and customer-first attitude.

Skills

Growth mindset

Self-motivation

Customer focus

Integrity

Positive attitude

Organizational skills

Problem solving

Conflict resolution

Education

High school diploma

Job description

Kitchener Ford is currently seeking a Shuttle Driver to join our team of front-line customer service professionals.

Purpose/Summary of Position:

Reporting to the Sales Managers, this position is responsible for ensuring that our customers receive timely, friendly and efficient pick up and drop off. Maintaining a professional attitude, conduct and appearance. Operating the shuttle vehicle in a safe and cautious fashion to maintain a clean driving record

Required Qualifications:

• Energized by challenges; driven to improve efficiencies, learn and grow
• Proactive self-starter with a desire for accountability
• Passion for delivering a consistently exceptional customer experience
• Operates with the highest level of integrity
• Exceptional initiative, high energy and positive attitude
• Process driven with impeccable organization and prioritization abilities
• Exceptional problem solving and conflict resolution skills
• Impeccable follow-through and commitment to building and cultivating relationships

Candidates must possess:

• Minimum High School Diploma
• Previous experience in a customer service Role
• Excellent interpersonal and relationship building skills
• Ability to meet the needs of a diverse client base
• Excellent Organization and prioritization skills, attention to detail

Why We’re Awesome:

• Training & Development – We believe in and are committed to training our people for success
• Commitment to an exceptional employee experience
• Collaborative work environment & group support

Kitchener Ford is an equal opportunity employer which values diversity in the workplace. If you require accommodation in order to participate in the hiring process, please contact us at 519-576-7000 or [e-mail] tomake your needs known in advance.