Showroom Coordinator

CF Interiors; Vancouver; On-site; CAD 48,000 - 52,000; Full time

Job summary

CF Interiors, a leading interior design resource, is seeking a proactive Showroom Coordinator to enhance client experiences. This role involves managing showroom operations, supporting the sales team, and coordinating events, ideal for someone passionate about design and customer service.

Benefits

Quarterly bonus based on experience

Company RSP matching contributions after 3 months

Extended medical/dental benefits

Qualifications

• 1-3 years of experience in a showroom, retail, or customer service role.
• Strong organizational and multi-tasking skills.
• Excellent verbal and written communication skills.

Responsibilities

• Serve as the first point of contact for trade clients.
• Organize and maintain fabric and rug samples.
• Coordinate showroom events and manage logistics.

Skills

Organizational skills

Customer service

Multi-tasking

Communication skills

Proactivity

Tools

Google Workspace

Job description

About Us:

Family owned and operated for over 40 years, CF Interiors is an interior designers' playground. Specializing in furniture, rugs, lighting and accessories, CF Interiors prides themselves in servicing interior design professionals across Canada.

We're passionate about thoughtfully-designed furniture that lasts, and we strive to provide exceptional customer service to assist designers in curating beautiful spaces. CF Interiors offers leading interior design selections from modern, traditional and transitional furnishings and accessories to suit any aesthetic, and has become Western Canada's premiere trade resource center.

About the Role:

We are seeking a proactive and highly organized Showroom Coordinator to be the first point of contact for our trade clients while ensuring seamless day-to-day showroom operations. This role is perfect for a go-getter with exceptional customer service skills, strong multi-tasking abilities, and the ability to perform under pressure. You will play a key role in maintaining a welcoming and well-organized showroom environment while supporting the sales team.

Responsibilities:

Reception + Client Services

• Serve as the first point of contact, greeting and assisting trade clients and visitors with professionalism and warmth.
• Manage showroom appointments, coordinating schedules for sales and design teams.
• Respond to general inquiries via phone and email, providing prompt and accurate information.
• Ensure a seamless showroom experience by anticipating client needs and assisting with product selection.

Showroom Operations + Sample Management

• Organize and maintain fabric and rug samples, ensuring they are up to date and well-presented.
• Track and manage sample inventory, coordinating with vendors for restocking.
• Ensure all showroom products are accurately priced and updated as needed.
• Maintain overall showroom cleanliness and organization, creating a welcoming environment.
• Manage showroom floor models (identify discontinued items and organize replacements)

Administrative + Sales Support

• Assist in processing client requests, quotes, orders, and follow-ups in collaboration with the sales team.
• Provide client's with order updates via ETA tracking system
• Keep detailed records of client interactions and showroom activity.
• Support showroom events and presentations for trade professionals as needed.

Event Planning + Coordination

• Coordinate showroom events, including trade presentations and networking gatherings.
• Manage event logistics, such as coordinating catering, setting up the showroom, and handling pre-event and event-day responsibilities.
• Oversee the RSVP list, ensuring timely confirmations and communication with attendees.
• Work with internal teams and vendors to ensure a seamless event experience.

Your Skillset:

• 1-3 years of experience in a showroom, retail, or customer service role (preferably in the design industry).
• Strong organizational and multi-tasking skills with the ability to work under pressure.
• Excellent verbal and written communication skills.
• Proactive, detail-oriented, and able to anticipate client needs.
• Proficiency in Google Workspace is a plus.
• Passion for interior design and the furniture industry is a bonus.

Compensation:

• $48,000 - $52,000 + quarterly bonus based on experience
• Company RSP matching contributions after 3 months of employment
• Extended medical/dental benefits