Showroom Consultant

Wolseley Inc; Regina; On-site; CAD 40,000 - 55,000; Full time

Job summary

Wolseley Canada seeks a motivated individual for a customer service role focused on plumbing and lighting products. Successful candidates will demonstrate exceptional service skills and a commitment to meeting customer needs while working in a dynamic environment. Opportunities for career development and competitive benefits are included.

Benefits

Comprehensive benefits

Career development and training opportunities

Life insurance and wellness program

Retirement savings programs with employer contribution

Paid vacation and sick time

Employee discounts

Education reimbursement

Commission available in addition to base salary

Qualifications

• Experience in customer service roles is crucial.
• Flair for design or design background preferred.
• Knowledge of plumbing or lighting industry is an asset.

Responsibilities

• Provide professional and informative service on all products.
• Develop quotations and process sales orders.
• Respond to customer inquiries and resolve issues.

Skills

Customer Service

Problem Solving

Communication

Interpersonal Skills

Education

Post-Secondary experience in Business or a related program

Job description

At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You’ll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Does this sound like somewhere you’d like to be?

Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard.

Join the Pros!

What’s in it for you?

• Comprehensive benefits with premiums fully paid for by the company for the “Core” package starting the first day of employment.
• Career development and training opportunities
• Life insurance, disability and wellness program
• Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution
• Paid vacation and sick time and day off on your birthday!
• Employee discounts on top brands of plumbing and HVAC/R products
• Education reimbursement for employees
• Employee referral program
• Safety shoe reimbursement
• Commission available in addition to base salary

What you will do:

• Provide customers with a professional, approachable and informative service on all products (plumbing and lighting)
• Identify customer needs & wants and provide a consultative/solution based service
• Collaborate on design planning with creative & tailored recommendations (contractors and customers)
• Develop quotations, process sales orders, manage deliveries and returns
• Respond to all customer inquiries and action new opportunities
• Resolve all concerns & issues

What you will bring:

• A flair for design or design background is preferred
• High level of commitment to exceptional customer service
• Excellent problem solving, interpersonal and communication skills
• Requires a self-motivated team player capable of managing multiple priorities in a rapidly changing environment
• Professional demeanor and presentation
• Computer proficiency an asset
• Ability to work both individually and in a team environment
• Knowledge of the plumbing or lighting industry an asset
• Post-Secondary experience in Business or a related program preferred

Each resume submitted gets individually reviewed by our team and retained for 24 months if other new and exciting opportunities arise that match your skills and qualifications.

Please note: This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.

About Us

Wolseley Canada is part of Ferguson plc, a leading value-added distributor in North America providing expertise, solutions and products from infrastructure, plumbing and appliances to HVAC, fire, fabrication and more. Ferguson is headquartered in the U.K., with its operations and associates solely focused on North America and managed from Newport News, Virginia. With approximately 36,000 associates across 1,700 locations in North America, Ferguson exists to make our customers' complex projects simple, successful and sustainable.

In Canada we are the country’s largest national trade distributor of plumbing, hydronic, HVAC/R and PVF products and solutions. Our national network of over 220 branches coast-to-coast supports over 2,500 employees, including our national team of sales and service specialists and our corporate head office located in Burlington, ON.

Our continued growth as an industry leader depends on hiring the best talent and helping them build rewarding careers. We believe in supporting the successes and development of our employees because our customers have come to rely on us for our knowledge, dependability and expertise. Come join us if you are committed to investing in yourself and delivering exceptional customer service.