Showhome Host

Bedrock Homes Limited; Calgary; On-site; CAD 35,000 - 50,000; Full time

Job summary

Join a leading residential builder in Calgary as a Showhome Host to provide exceptional service and first impressions to visitors at the sales center. This role involves customer engagement, supporting the sales process, and ensuring a welcoming environment, ideal for those with a strong background in customer service.

Qualifications

• Two or more years of customer service experience in a professional environment.
• Intermediate computer competencies, specifically with Microsoft Office.
• Valid class five driver’s license and reliable transportation.

Responsibilities

• Greet customers and provide information about homes.
• Support sales team with administrative tasks and customer engagement.
• Maintain professional presentation and uphold company reputation.

Skills

Customer Service

Sales Practices

Communication

Interpersonal Skills

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Bedrock Homes Limited – Calgary, AB

Bedrock Homes is proud to be a part of the Carrington Group of Companies and has grown over 50 years as a top, award-winning residential builder and developer in Central Alberta, newly expanded into the Calgary region, and interior British Columbia. We are well established residential home builder in the Edmonton and surrounding area with elite financial stability & several exciting high-volume land positions. A ‘People First’ company, heavy on culture & big on family, we focus on clearly defined achievable goals resulting in attainable, measured success.

About The Position

Reporting to the Sales Manager, the Host is part of a team responsible for the day-to-day operations of the show home sales center. Often as the first-person visitors will encounter, the Showhome Host represents the face of the organization, and the first impression customers will form during their visit.

• Greet customers and show home visitors, set-up appointments, answer questions and provide general information about the company and the homes for sale.
• Assist the sales team with completion of various tasks, such as conducting house checks
• Ensure products from the sales center, show homes, and predesigned inventory are presented professionally and marketed according to company standards.
• Create an engaged and welcoming experience for show home visitors and customers alike.
• Converse and connect with customers to ensure they remain on site if a Sales Associate or an Area Sales Manager is unavailable.
• Assist with registering clients, showcasing the features of the show homes, and bridge a connection to the Sales Associate or Area Sales Manager.
• Discuss community features, amenities and services which provide value and interest to prospective customers.
• Answer phone calls to the show home promptly and maintain a professional demeanor in all conversations.
• Support customers through the sales process.
• Ensure professional presentation and uphold the company’s reputation within the community.
• Provide a supportive and inclusive environment which welcomes and accommodates all customers and visitors across various cultures, communities, abilities, and groups.
• Perform related administrative duties as assigned.
• Other related duties as assigned
  
  

Qualifications:

• Highschool or GED certificate required.
• Two (2) or more years of customer service experience in a professional environment required.
• Intermediate knowledge of best practices in sales and customer service is required.
• Previous experience in a role demanding greater customer satisfaction and sales target achievement preferred.
• Intermediate computer competencies, specifically with Microsoft Office, is preferred.
• A valid class five (5) driver’s license and personal reliable transportation is required.
  
  

To apply, please visit us at https://www.carringtongroup.ca/about-us/careers

Only those legally authorized to work in Canada will be considered for employment. If you are not currently authorized to work in Canada, your application will not be considered.

The Carrington Group is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification.

We would like to thank all applicants; however only those selected for an interview will be contacted.

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