Shop Technician, Heavy Equipment

TCAT Div of Toromont Industries Ltd; Ottawa; On-site; CAD 57,000 - 81,000; Full time

Benefits offered by this job

Evening shift premium

Weekend shift premium

Job summary

Toromont Cat in Ottawa is seeking a Licensed Heavy Equipment Technician to service Caterpillar equipment in our shop. You will plan, troubleshoot, repair, and prepare service reports while focusing on safety and customer satisfaction.

The role offers flexible shifts across Eastern Canada and opportunities to grow with our training teams. The ideal candidate has 3–5 years of experience, reads prints and bulletins, and demonstrates strong communication and teamwork.

Qualifications

• Licensed Heavy Equipment Technician with 3–5 years of experience in the trade.
• Safety conscious with basic welding and fabrication knowledge.
• Able to read and understand prints, drawings and technical bulletins.
• Customer-centric with excellent communication, interpersonal and organizational skills.
• High attention to detail and analytical with strong relationship management.
• Willing to work flexible hours and shifts as required.

Responsibilities

• Diagnose mechanical and electrical problems using Caterpillar testing equipment.
• Repair and service Caterpillar and all heavy equipment within established standards.
• Prepare accurate service and repair reports in a timely manner.
• Maintain excellent customer relations through frequent communication.
• Undertake assignments to support customer needs.

Skills

Safety conscious

Customer focus

Excellent communication

Team player

Read prints/drawings

Attention to detail

Organizational skills

Initiative

Problem solving

Work ethic

Education

Licensed Heavy Equipment Technician

Driver's license

Tools

Caterpillar testing equipment

Cat Systems familiarity

Job description

We are currently looking to hire a heavy equipment technician to join our team in Ottawa!
As the successful candidate, you will be responsible for servicing all types of Caterpillar equipment and components in our shop. Your day will include planning, trouble shooting and repairing, as well as, preparing necessary service reports for customers. We are looking for people who are interested in diverse product range. Our ideal candidate is an enthusiastic team player who will focus on safety and customer satisfaction in every job. You must possess a strong work ethic and a positive attitude to get the job done right and on time.

Pay Type

Full Time, Permanent

Compensation

$49.98

The listed wage is just one component of our total rewards package, and eligibility to additional premiums may be available.

As a Shop Technician, Heavy Equipment, YOU will experience:

• Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
• Working for the best in class equipment dealer and with the premium Caterpillar brand
• Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
• Competitive total rewards including: wages, benefits, and premiums (as eligible)
• An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

In a typical day, YOU will:

• Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Policies, Programs and initiatives
• Diagnose mechanical and electrical problems using Caterpillar testing equipment
• Repair and service Caterpillar and all heavy equipment within the established standards
• Prepare accurate service and repair reports in a timely manner
• Maintain excellent customer relations through frequent communication
• Undertake assignments as required in support of customer needs

Must-haves for this role:

• A Licensed Heavy Equipment Technician with a minimum of 3-5 years experience working in the trade
• Highly safety conscious with basic knowledge of cutting, welding and fabrication
• Able to read and understand prints, drawings and technical bulletins
• Customer centric with excellent communication, interpersonal and organizational skills
• High attention to detail and analytical with excellent relationship management
• Work with a sense of urgency and high standards to meet deadlines and manage competing priorities
  in a fast-paced environment
• Self-motivated team player with high integrity and initiative
• Strong computer skills and familiarity with Cat Systems would be an asset
• Willing and able to work flexible hours in support of business requirements
• A valid Driver's License with a clean Driver's Abstract
• Shifts Open: Mon-Thurs 1:30-12am (Evening shift premium) and Weekend Shift Fri, Sat,& Sun 6:00 am-6:30 pm (4 hour company top up +shift premium)

About Toromont Cat

With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™,Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!

Artificial Intelligence (AI)

Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.

Qualifications

Education

Preferred

Technical/other training or better in Accounting.