shop manager

Posted on April 16, 2025 by Employer details Yuzuki Japanese Restaurant

Shop Manager

Job Details

Job Title: Retail and Wholesale Store Manager

Location (Business Address): Yuzuki Fish Market (Unit 101, 119 Spadina Ave, Toronto ON M5V 2L1), Yuzuki Japanese Restaurant (Unit 104, 120 Bloor St E, Toronto ON M4Y 0B8)

Job Type: Full-time, Permanent employment

About Us: We are a thriving business in the retail and wholesale sector, committed to providing top-quality Japanese seafood, fruits, and meats as well as exceptional customer service. We are looking for an experienced and motivated Retail and Wholesale Store Manager to join our dynamic team. This is an exciting opportunity for a professional with a passion for retail management and wholesale operations to lead and grow with us.

Key Responsibilities:

1. Retail Operations: Oversee daily operations of the retail store, ensuring smooth processes, high levels of customer satisfaction, and adherence to company policies and procedures.
2. Wholesale Management: Manage wholesale customer accounts, build and maintain relationships with key clients, and handle bulk orders to ensure timely delivery and customer satisfaction.
3. Team Leadership: Lead, train, and motivate a team of retail and wholesale staff. Foster a positive and productive work environment that encourages growth and teamwork.
4. Inventory Management: Oversee inventory levels in both retail and wholesale segments. Ensure stock levels are adequate and managed effectively to meet customer demand without overstocking.
5. Sales Performance: Monitor sales performance for both retail and wholesale, analyze trends, and implement strategies to achieve sales targets. Focus on optimizing sales, profitability, and operational efficiency.
6. Customer Service: Provide excellent customer service to both retail customers and wholesale clients. Handle customer inquiries, complaints, and feedback professionally.
7. Budgeting and Reporting: Prepare and manage store budgets, track expenses, and report on key performance indicators to senior management.

Requirements:

1. Experience: Minimum of 2-3 years of experience in retail or wholesale management, with a proven track record of successfully managing both aspects.
2. Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience.
3. Language: English
4. Leadership Skills: Strong leadership abilities with experience in managing teams and motivating employees to achieve their best performance.
5. Communication: Excellent verbal and written communication skills. Ability to communicate effectively with customers, staff, and senior management.
6. Problem Solving: Strong problem-solving skills with the ability to think quickly and adapt to changing situations.
7. Customer-Centric: A customer-first mindset with a focus on providing exceptional service and building long-term relationships.
8. Organizational Skills: Ability to manage multiple tasks simultaneously while maintaining a high level of attention to detail.

Why Join Us?

1. Competitive salary and benefits package
2. Opportunity to grow and advance within the company
3. A positive, supportive work environment
4. Discount on our products

How to Apply:

If you are an experienced and motivated retail and wholesale manager looking for your next challenge, we want to hear from you! Please send your resume and cover letter to yuzukibloor@gmail.com or apply online at Indeed.

We look forward to hearing from you!

Job Types:

Full-time, Permanent

Pay: $41.00 per hour

Expected hours: 30 - 35 per week

Benefits:

1. Company car
2. Dental care
3. Discounted or free food

Schedule:

Monday to Friday, Weekends as needed

Education:

DCS / DEC (preferred)

Experience:

Food management: 2 years (preferred)

Willingness to travel:

25% (preferred)

Work Location:

On the road, Toronto, ON

Workplace information: On site

Salary: $41.00 per hour

Terms of employment: Permanent employment, Full time

Starts: As soon as possible

Vacancies: 1 vacancy