Shop Manager

Craftsman Collision; Quesnel; On-site; CAD 127,000 - 150,000; Full time

Job summary

Craftsman Collision is seeking a Shop Manager to lead their Quesnel location. This role involves managing a dedicated team, ensuring operational excellence, and fostering a supportive environment. Ideal candidates will have significant experience in the auto body industry, strong leadership abilities, and a commitment to customer service.

Benefits

Extended health benefits

Professional development opportunities

Certified training programs

$250 gas allowance per month

Company provided vehicle

Signing bonus or relocation assistance

Qualifications

• Minimum of 5 years of progressive industry experience.
• Strong understanding of operations, budgeting, and expense management.
• Proven team leadership in a fast-paced environment.

Responsibilities

• Lead the amazing team at the Quesnel location.
• Ensure customer service excellence and operational efficiency.
• Manage sales and customer interactions effectively.

Skills

Customer Service

Leadership

Negotiation

Conflict Resolution

Problem Solving

Education

Post-secondary degree or diploma in a related field

Tools

Mitchell Estimating

Audatex

ALLDATA

Job description

Craftsman Collision is the largest independently owned and operated auto body repair chain in Canada – but we’re also a family that cares about the people we work with. Are you ready to reach your full potential and build a fulfilling career- while having fun along the way? Then consider joining our team of more than 600 ambitious people who share our commitment to excellence.

We're currently seeking a Shop Manager to lead the amazing team at our Quesnel location in BC.

Why work at Craftsman Collision?

• Earn up to $150,000 per year (base salary + monthly/annual bonuses)
• Up to $10,000 signing bonus or relocation assistance amount (within Canada)
• Company provided vehicle and $250 gas allowance per month
• Modern facilities with state of the art equipment and tools
• A supportive and collaborative team environment

• Minimum of 5 years of progressive industry or related experience, including experience in sales, customer service, management or leadership;
• Post-secondary degree or diploma in a related field preferred; a combination of education and relevant experience will also be considered;
• Strong understanding of operations, budgeting, and expense management;
• I-CAR Platinum certification an asset;
• Proficiency in Mitchell Estimating, Audatex, ALLDATA an asset;
• Knowledge and proficiency in ADAS systems, vehicle calibrations, and emerging vehicle technologies an asset;
• Strong verbal, written and listening skills, combined with the ability to interact and gain the support of senior leadership and other decision-makers;
• Demonstrated aptitude to prioritize tasks based on comparative importance and urgency;
• A well-defined sense of diplomacy, including negotiation and conflict resolution skills;
• Proven experience effectively leading a team in a fast-paced environment;
• Demonstrated time management, problem solving, critical thinking and sound judgement skills;
• Strong interpersonal skills with customer service-oriented attitude;
• Proficient in Outlook and video conferencing platforms with the ability and willingness to learn new applications;
• Demonstrated desire and aptitude for learning and development;
• Must have a valid class 5 driver's license with a clean driver’s abstract over the last 3 years;
• Must be legally entitled to work in Canada with no restrictions
• Ability to travel occasionally within Canada and to the US for company functions.

When you’re part of the Craftsman Collision team, you get valuable perks like extended health, professional development, certified training and more.

Your cover letter and resume should clearly outline how your qualifications & experience fit this position.

We appreciate the time that all applicants have taken when applying for this position, however, only the candidates that are chosen for an interview will be notified by phone or email.

Thank you for your interest in Craftsman Collision!

For more information visit us at: Careers - Craftsman Collision - Find Your Opportunity