shop manager

Norfolk Golf & Country Club; Central Ontario; On-site; CAD 100,000 - 125,000; Full time

Job summary

An established industry player in the golf sector is seeking a dedicated Pro Shop Manager to lead daily operations. This role requires strong leadership and customer service skills, along with a solid background in retail management. You will be responsible for overseeing the Pro Shop's efficiency, managing staff, and ensuring high customer satisfaction. If you are passionate about golf and have the expertise to drive sales and team performance, this opportunity is perfect for you. Join a dynamic team and contribute to creating exceptional experiences for golf enthusiasts!

Qualifications

• Proven experience in golf retail management or supervisory roles preferred.
• Commitment to outstanding customer service and team leadership.

Responsibilities

• Supervise daily Pro shop operations for efficiency and effectiveness.
• Coordinate golf events and manage inventory levels.

Skills

Leadership Skills

Customer Service

Retail Management

Sales Techniques

Communication Skills

Organizational Skills

Tools

POS System (Lightspeed)

Job description

Job Title

Pro Shop Manager

Company

Norfolk Golf & Country Club

Posted on

May 05, 2025

Location

Simcoe, ON

Job Summary

We are seeking a dedicated and experienced Pro Shop Manager to oversee daily operations of the golf course. The ideal candidate will possess strong leadership skills, a passion for customer service, experience in a golf environment, and a solid understanding of retail management practices. Responsibilities include ensuring efficient workflow, maintaining high customer satisfaction standards, leading a team to meet sales goals, and working flexible hours including evenings and weekends during peak season.

Responsibilities

• Supervise daily Pro shop operations for efficiency and effectiveness.
• Coordinate golf events, tournaments, and leagues, ensuring successful execution and communication with partners.
• Manage inventory levels and coordinate restocking efforts.
• Oversee cashiering activities, including transactions using the POS system (Lightspeed).
• Train, mentor, and supervise staff to foster a positive work environment.
• Communicate clearly with team members regarding tasks and expectations.
• Implement sales strategies to maximize revenue and customer satisfaction.
• Handle administrative tasks such as scheduling, employee records, and sales reporting.
• Address customer inquiries and resolve issues promptly.

Requirements

• Proven experience in golf retail management, golf operations, or supervisory roles preferred.
• Proficiency with POS systems and cashiering processes.
• Excellent communication skills.
• Leadership and motivational skills to manage a team effectively.
• Strong organizational skills and attention to detail.
• Experience in sales techniques is a plus.
• Commitment to outstanding customer service.

Employment Details

• Type: Full-time, Seasonal
• Pay: $24.00 - $28.00 per hour
• Hours: 40-50 hours/week
• Schedule: Monday to Friday, weekends as needed
• Location: On-site in Simcoe, ON

Additional Information

To apply, please visit the full job posting on Indeed.com. We encourage passionate golf retail management professionals to apply and lead our team to success.