Shop Coordinator

Applied Industrial Technologies - Canada; Edmonton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading value-added industrial distribution company in Edmonton is seeking a Shop Coordinator to facilitate workflow and improve quality processes in the repair shop. The ideal candidate has experience in hydraulic services and is proficient in technical communication. The role offers competitive compensation, benefits, and opportunities for growth.

Benefits

Competitive compensation and bonus opportunities

Health, vision, and dental coverage

Paid vacation, sick leave, and holidays

Tuition reimbursement and development opportunities

Qualifications

• Service-oriented with exposure to quality assurance and quality control.
• Ability to prioritize tasks and complete work within deadlines.
• Strong organizational skills.

Responsibilities

• Provide administrative support in the repair shop.
• Coordinate reporting efforts and technical requirements for hydraulic repairs.
• Work with Technical Sales Representatives to support customer requests.
• Continuously improve existing quality program.

Skills

Experience in an industrial or hydraulic service environment

Service-oriented

Proficient with computers, including Microsoft Office and ERP software

High attention to detail

Effective written and verbal communication skills

Tools

SAP

Job description

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Our Purpose is to help our Customers, our Associates, our Suppliers, our Communities and our Shareholders in Achieving Superior Performance! This is what Applied Canada stands for. Applied is a leading value-added distributor of bearings, power transmission products, engineered fluid power components and systems, specialty flow control solutions, and other industrial supplies, serving MRO and OEM customers. With over 50 facilities across Canada and 650 Associates, Applied supports industries such as steel, mining, forestry, agriculture, automotive, oil and gas, food processing, power generation, pulp and paper, and transportation. We also provide engineering, design, and systems integration for industrial, fluid power, and flow control applications, along with customized mechanical, fabricated rubber, fluid power, and flow control shop services.

This is a request for hire for an additional position for 4138 as a shop/service coordinator.

Reporting to the Shop Manager, the Service Coordinator will play an integral role in driving continuous improvements by providing leadership in service coordination and quality processes. The Coordinator will become a subject matter expert in service and repair of hydraulic, pneumatic, and lubrication components, supporting overall quality and reliability efforts.

Key Responsibilities

• Provide administrative support to facilitate shop work flow in the repair shop.
• Coordinate reporting efforts, failure analysis, standards, drawings, and other technical requirements for hydraulic repairs with the Foreman, technicians, and the Technical Services department.
• Work directly with Technical Sales Representatives to support customer requests.
• Evaluate quote requests including BOMs, specifications, drawings, delivery needs, test plans, and general requirements.
• Develop and submit proposals for quotations, test plans, and deliveries, adhering to corporate standards and quality procedures.
• Continuously improve the existing quality program and implement the company quality control manual. Develop product-specific quality plans and Inspection and Test Plans (ITPs) for shop repairs.
• Establish and maintain strong relationships with customers and manufacturers.
• Assess product improvement recommendations and initiate internal changes as needed.
• Develop expertise in shop processes to support peers and drive continuous improvement.
• Generate work instructions for shop processes to support customer needs and repair requirements.

Preference will be given to individuals with the following qualifications:

• Experience in an industrial or hydraulic service environment.
• Service-oriented with exposure to quality assurance and quality control.
• Proficient with computers, including Microsoft Office and ERP software (SAP preferred).
• Ability to prioritize tasks and complete work within deadlines.
• High attention to detail and strong organizational skills.
• Effective written and verbal communication skills for technical information.

You will be part of a stable and established company with strong performance and growth. We encourage new ideas. We offer:

• Competitive compensation and bonus opportunities.
• Health, vision, and dental coverage, RRSP with company match.
• Paid vacation, sick leave, and holidays.
• Tuition reimbursement and development opportunities.
• Community involvement initiatives.

We are an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, national origin, gender, sexual orientation, age, disability, marital status, or any other protected characteristic.

Seniority level: Entry level

Employment type: Full-time

Job function: Other

Industries: Wholesale

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