Shop Appliance Assistant (725)

Trail Appliances; Delta; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading appliance retailer is seeking a Shop Appliance Assistant to support operations within the Parts and Service Department. Responsibilities include performing mechanical modifications, cleaning appliances post-repair, and assisting technicians. Ideal candidates will have 1–2 years of experience, strong attention to detail, and effective organizational skills. This position offers benefits including health coverage, performance merit, and employee discounts.

Benefits

Extended Health Benefits

Merit Performance

Employee discounts

Gym membership discount

Professional Development Programs

Employee Recognition Program

Company events

Paid Volunteer days

Qualifications

• 1–2 years of mechanical or warehouse experience required.
• Ability to move heavy appliances (over 100 lbs) safely.
• Strong attention to detail and accuracy in documentation.

Responsibilities

• Complete mechanical modifications on appliances.
• Detail and clean appliances post-repair.
• Maintain a safe and organized shop floor.

Skills

Mechanical or warehouse experience

Prioritization and time management

Organizational skills

Interpersonal skills

Attention to detail

Tools

Microsoft Dynamics 365

Tablets

Scanners

Job description

Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We’re a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution centres, and 4 offices in BC's major markets. Join our team of trailblazers!

Our core values include: Integrity – We do what’s right, even when no one is looking. Improvement – We do it well. Then we do it better. Caring – We put ourselves in others’ shoes. Authenticity – We like people, not pretense. Determination – We kick down walls.

Position Overview: The Shop Appliance Assistant plays a key support role in ensuring smooth operations within the Parts and Service Department. Reporting directly to the Parts and Service Supervisor, this position is responsible for performing basic mechanical tasks (such as door swings, side venting, and minor modifications), appliance detailing, and general warehouse duties.

The ideal candidate will be proactive in maintaining daily shop work completion, supporting technician productivity, and contributing to a safe, clean, and efficient workplace. This role also assists with technician escalations as needed and helps facilitate timely appliance repairs and modifications.

Key Responsibilities:

1. Complete mechanical modifications on appliances (door swings, venting, minor retrofits)
2. Detail and clean appliances post-repair to ensure readiness for delivery or technician pickup
3. Complete all assigned tasks in Microsoft Dynamics 365 and update work logs accurately
4. Assist in staging, creating, and preparing parts or units for technician access
5. Support in-shop or on-road technicians as needed for heavy lifting, moving, or second-man assistance
6. Perform basic quality control checks before and after service work
7. Organize and maintain a safe, clean, and efficient shop floor, including recycling materials
8. Maintain shop tools and equipment, reporting issues promptly
9. Participate in H&S meetings, inspections, and other seasonal programs
10. Ensure all activities comply with health and safety policies and protocols

Candidate Requirements:

1. 1–2 years of mechanical or warehouse experience
2. Physically capable of moving heavy appliances (over 100 lbs) using appropriate equipment
3. Strong prioritization and time management skills
4. Comfortable using systems such as Microsoft Dynamics 365, tablets, or scanners
5. Ability to follow instructions, work independently, and manage multiple tasks
6. Excellent organizational and interpersonal skills
7. Strong attention to detail and ability to complete documentation accurately

Work Environment:

1. Willingness to work in a dynamic, fast-paced environment
2. Based out of Annacis Island
3. Monday to Friday with rotating Saturdays

Benefits:

1. Extended Health Benefits
2. Merit Performance
3. Generous employee discounts
4. Gym membership discount
5. Professional Development Programs
6. Employee Recognition Program
7. Company events
8. Paid Volunteer days

Compensation: $21 - $24 per hour

At Trail Appliances, we inspire possibilities, make shopping ridiculously easy, and help create special moments at home. Are you ready to meet your team?