Shipping & Quality Specialist

Neo Performance Materials; Peterborough; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading company specializing in green energy technologies is seeking a Shipping & Quality Specialist to ensure efficient shipping operations and compliance with quality standards. The role involves preparing shipping documents, coordinating imports, and supporting the ISO-9001 Quality Management System. The ideal candidate is detail-oriented, has a strong background in Dangerous Goods shipping, and is proficient in MS Office. This position is full-time and on-site in Peterborough, Ontario.

Qualifications

• Results-oriented, highly self-motivated individual with practical TDG shipping experience.
• Must have a background in Dangerous Goods shipping.
• Experience with foreign shipping by Air / Sea required.

Responsibilities

• Coordinate shipping operations and ensure compliance with quality standards.
• Prepare shipping documentation and audit shipments.
• Support ISO-9001 Quality Management System.

Skills

Attention to Detail

Problem-Solving

Communication Skills

Organizational Skills

Technical Skills

Education

Post Secondary Education in Science or Chemical Manufacturing

Tools

MS Office

Carrier Specific Software

Job description

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Neo Performance Materials Helps Build Technologies of Tomorrow

Neo is fast-forwarding the green energy transition by manufacturing the critical building blocks of modern, sustainable technologies. Our advanced industrial materials—including magnetic powders and magnets, specialty chemicals, metals, and alloys—enhance efficiency and performance in everyday products and next-generation innovations.

Neo operates three business segments : Magnequench, Chemicals & Oxides, and Rare Metals. With a global footprint, we have eight manufacturing facilities across China, the United States, Germany, Canada, Estonia, Thailand, and the United Kingdom, along with a dedicated research and development center in Singapore.

Join us in shaping a cleaner, more sustainable future.

General Accountabilities :

Reporting to the QHSEM Manager and working closely with the Production Managers, the Shipping & Quality Specialist is responsible for planning and organizing shipping / exports, ensuring effective product packaging, TDG compliance, receiving / imports, and supporting quality systems related to the continuous operation of Neo Performance Materials Peterborough’s World-Class Recycling, Recovery, Upgrading and Manufacturing Processes. This includes but is not limited to coordinating imports of incoming hazardous raw materials for recycling (GaAs scrap), organizing product shipment and export (usually Dangerous Goods, due to gallium being the primary product) to customers, and supporting a robust and effective Quality Management System (QMS, ISO-9001). When requested, this role may also directly support production activities related to High Purity Gallium.

As with all employees, they have a responsibility to support Neo’s health and safety, environment, productivity, and quality priorities, and all associated KPI’s.

Specific Accountabilities :

This position is delegated as the lead person responsible for coordinating all shipping and receiving operations and plays an important role in supporting the ISO-9001 Quality Management System.

Other key functions include :

• Preparing all shipping paperwork including packing lists, commercial invoices, shippers’ declarations.
• Ensuring shipments are audited and documented in accordance with requirements.
• Continuously work / negotiate with freight carriers to ensure the best pricing / value is being realized for Neo (multiple quotes in advance / timely follow-up on billing disputes, etc.)
• Coordinating dispatch of shipments to customers.
• Leads weekly Quality meetings with HP Ga leadership team and tracks actions to completion.
• Proactively check inventory status of key consumables, ensuring inventories of all packaging materials are maintained above critical levels, and perform purchasing of materials as required.
• Processing of orders placed by plant personnel in the Concur system; verify order, produce Purchase
• Order, and contact vendor / place orders as required.
• Collaborate with the QHSEM Manager and Production Managers to ensure QMS Logs are completed accurately, on time, and are free of non-conformity.
• Initiate and oversee CAR / PAR reports related to shipping processes as required to address nonconformances if they arise.
• Ensures adherence to Company Quality goals and performance objectives.
• Constructively resolves work problems where they arise and recommends measures to improve productivity and quality of results.
• Works in compliance with all Administrative, Health & Safety policies and procedures as per legislative requirements and as outlined in Company policies.
• Authors / updates SOP’s / Work Instructions (WI’s) as required
• Close collaboration with other Departments as required
• Other responsibilities as assigned by QHSEM Manager.

Educational background, skills & Experience required :

• Post secondary education in Science or Chemical manufacturing.

In addition to a post-secondary education, this position requires a results-oriented, highly self-motivated individual with practical TDG shipping and QMS experience.

• Must have a strong background in Dangerous Goods shipping (specific commodity / material not important). Experience with foreign shipping by Air / Sea required.
• Must be familiar with organizing shipments via carriers such as FedEx, UPS, Purolator, etc., including carrier specific software programs.
• Demonstrated experience working within a Quality Management System structure, such as ISO.
• High attention to detail, understanding of the importance of accuracy of documentation, logs, etc.
• Excellent written and oral communication skills required.
• Strong understanding of QHSE programs and compliance.
• Proficient in MS Office (including Word, Excel, Outlook)
• Passionate about their work, results focused, and possessing high energy to tackle challenges.
• The ability to work both independently and to work well with others providing advice and assistance to colleagues and multi-tasking sometimes under time constraints.
• Strong organizational skills with a proactive approach and willingness to learn constantly
• Strong problem-solving skills and a strong attention to detail. Solution oriented with the ability to see the overall picture of the problem.

The position is full-time, on-site, with extended hours and shiftwork required from time-to-time. Please send in your application to [e-mail]

Neo is committed to equal opportunity employment. Accommodations are available upon request from people with disabilities during the recruitment and selection process. We thank all applicants, however, only those selected for an interview will be contacted.

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Management and Manufacturing

Chemical Manufacturing

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Quality Specialist • Peterborough, ON, Canada