Shipping & Logistics Coordinator

Job Description

Salary: $18.00 to $21.00 DOE

Summary

JNH Lifestyles is a sauna manufacturer and retailer located in the greater Los Angeles area. Our company has been in the business of promoting joyful, natural, healthy living for over 30 years through our dedication to providing stellar customer service and cutting-edge products. We are currently seeking a dedicated Shipping Clerk to join the team at our Ontario, California facility.

Responsibilities

Fulfillment Process

1. Obtain and compare quotes for all small pack and LTL shipments to determine the most economical and efficient form of delivery.
2. Create and process shipping documents for all outbound small pack and LTL shipments, including accessories and replacement parts.
3. Mark-ship fulfilled orders in designated selling channels and internal inventory/order management systems.
4. Serve as the primary point of contact for outgoing shipments, liaising with the Warehouse department, LTL dispatch agents and brokers.

Inventory Management

1. Monitor warehouse and small pack supply inventory; submit supply requisition requests as needed.
2. Store, organize and maintain packaging and supply materials for outgoing LTL and small pack shipments.

Collaboration

1. Coordinate local in-house deliveries and installations with Customer Service and Warehouse departments; determine delivery route and schedule.
2. Process and schedule customer will-call orders; prepare required paperwork, complete upon pick-up.
3. Process and schedule re-consignments and returned items as required.
4. Coordinate with various departments, including Bookkeeping, Customer Service, Sales and Warehouse to ensure excellent customer service during the fulfillment process.

Warranty Claims & Repairs

1. Receive and process all Warranty Claim Repair items, performing required testing, diagnostics and repairs.
2. Process and ship all completed Warranty repairs, updating customer records and/or support tickets.

Quality & Efficiency

1. Ensure efficiency of workflow by following established departmental policies, procedures and objectives.
2. Update and maintain files and records; retrieve documents from filing systems as needed.
3. Perform miscellaneous job-related duties as assigned.

Basic Requirements

1. Education: High School Degree.
2. Experience: Minimum of 2 Years relevant experience.
3. Excellent computer skills with the ability to work across multiple different software programs.
4. Strong communication skills, both written and verbal.
5. Ability to multi-task, prioritize and manage time efficiently.
6. Ability to learn quickly and work within a fast-paced environment.

Benefits

At JNH Lifestyles, we understand that benefits matter. As a valued member of the Team, you will have access to the following:

1. Medical, Dental, Vision and Voluntary Term Life Plans
2. Paid Vacation
3. Paid Sick Leave
4. Company Sponsored 401k Retirement Plan
5. Employee Discounts on Products

Come join our growing team. Apply today! Visit our Careers Page at https://jnhlifestyles.bamboohr.com/jobs/!