Shift Supervisor, Transfusion Medicine S2 up to 8 FTE

PHSA; Vancouver; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading health services organization in Vancouver is seeking a Shift Supervisor for Transfusion Medicine. This role involves supervising laboratory operations, ensuring quality control, and supporting technologists. The ideal candidate will have a strong background in medical laboratory technology, leadership experience, and a commitment to cultural safety and equity in healthcare. Join a team dedicated to providing excellent patient care and fostering a safe, inclusive environment.

Benefits

Comprehensive benefits package

Professional development opportunities

Flexible work options

Annual statutory holidays

Qualifications

• 3 years’ experience in a related field, including 1 year in leadership.
• Knowledge of Indigenous-specific racism and cultural safety.

Responsibilities

• Supervises evening shift operations and coordinates workload.
• Monitors quality control and troubleshoots equipment issues.
• Performs technical work as a bench technologist.

Skills

Supervision

Communication

Teamwork

Problem Solving

Education

Medical Laboratory Technology program

CSMLS Certification

Job description

Shift Supervisor, Transfusion Medicine S2 up to 8 FTE

Shift Supervisor, Transfusion Medicine S2 up to 8 FTE

In accordance with the Purpose, Vision, Values, Coast Salish Teachings, and strategic direction of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Technical Leader, Transfusion Medicine, the Shift Supervisor supervises the operations of the evening shift by methods such as coordinating and assigning workload for technologists and providing input into performance planning and coaching. Monitors quality control and troubleshoots method and equipment problems. Advises Technical Leader or designate(s) of problems with Laboratory equipment or methods. Performs technical work as a bench technologist.

What you’ll do

• Supervises the operations of the evening shift by methods such as coordinating and planning work for technologists, and calling in and allocating staff as required. Directs efficient workflow by ensuring that single-piece flow is maintained, and that standard work processes are followed.
• Monitors quality control, and takes appropriate corrective action when deviations occur, such as method and equipment troubleshooting and maintenance. Ensures preventive maintenance is performed as required.
• Performs technical work as a bench technologist.
• Oversees the routine quality of work, makes recommendations for improvements regarding issues such as workflow, policies and procedures, and staffing requirements to Technical Leader. Participates in evaluating and implementing improvements, and attends meetings with Technical Leader concerning departmental operations.
• Reports issues such as incidents, staff performance, and equipment problems to the Technical Leader to ensure problems are resolved.
• Assists with the orientation of new technologists by reviewing departmental expectations and policies and procedure, and demonstrating work processes. Provides feedback to the Technical Leader regarding progress and training/orientation requirements.
• Monitors supply levels, and notifies Technical Leader or designate when supplies need to be ordered.
• Maintains knowledge of developments in the field by methods such as reviewing literature, keeping abreast of developments in the field, and attending approved lectures, courses and workshops.
• Participates as an active member of the laboratory team by engaging in activities such as interacting with other staff members, attending staff meetings, identifying concerns about work/workplace issues, being involved in generating solutions to identified problems, and participating in the development and achievement of departmental goals.
• Ensures safety standards are met by maintaining a clean, uncluttered, and safe work area, ensuring staff and students are aware of cleaning and safety standards and techniques, monitoring adherence to safety protocols, and reporting problems to Technical Coordinator.
• Performs other related duties as assigned.

What you bring

Qualifications

• Graduation from a recognized Medical Laboratory Technology program plus three (3) years’ recent related experience, including one (1) year in a leadership capacity, or an equivalent combination of education, training and experience.
• Canadian Society for Medical Laboratory Science (CSMLS) Certified.
• Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in social and health contexts, including supported by significant knowledge of Indigenous-specific mandates, including clear understanding of and commitment to eradicate Indigenous-specific racism and discrimination and embed Indigenous Cultural Safety and Humility.
• Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within health care settings. This involves familiarity and understanding Indigenous Cultural Safety and Humility recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change.
• Demonstrated knowledge and understanding of legislative obligations and provincial commitments within [insert name of Program Area] contexts found in the foundational documents including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - BC Human Rights Code, BC Anti-racism Act and how they intersect across the health care system.

Core Competencies

• Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated initiatives in breaking down barriers and ensuring a safe environment ensuring a sense of belonging to all and informed by Indigenous Cultural Safety.
• Awareness of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (the Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

Skills & Knowledge

• Demonstrated ability to supervise and lead staff.
• Demonstrates current knowledge of relevant laboratory testing, techniques, methods, and procedures.
• Demonstrated ability to communicate with and deal effectively with, patients/residents, staff, physicians, and other health care providers.
• Demonstrated knowledge of legislation and government policies and procedures related to laboratory technology.
• Demonstrated ability to work collaboratively as a member of a team.
• Demonstrated ability to deal with and/or guide others in conflict situations.
• Demonstrated ability to work independently, prioritize issues, and complete assigned workload.
• Demonstrated ability to demonstrate procedures to other employees and students.
• Demonstrated ability to operate related equipment.
• Physical ability to carry out the duties of the position.
• Demonstrates a commitment to beginning and/or continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Shows willingness to articulate and share their learning experiences to contribute to a culture of motivation and inspiration among peers.
• Demonstrates foundational knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving groups within social and health contexts. Understands the impact of social determinants of health-on-health outcomes. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, the BC Human Rights Code, Anti-Racism Data Act, and the Distinctions Based Approach.

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

The Provincial Health Services Authority (PHSA ) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous.

PHSA is committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code.

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at [e-mail] .

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position,you must apply online via your internal profile atinternaljobs.phsa.ca

Please note the internal job posting will no longer be accessible after the expiry date of19 May 2025.If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position.Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact theInternal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk [e-mail] and a Help Desk Representative will contact you the next business day.

Labor Agreement Health Science Professionals

Requisition # 183316E-2433114

Work Site 1081 Burrard Street, Vancouver

Job Type Temporary,Full-Time

Temporary Duration Until return of incumbent

Salary/Rate $39.63-$49.47/Hour

FTE 1.00

Hours of Work 1315-2245

Work Days Mon, Tue, Wed, Sun, Occasional Thursday

Expiry Date 12-Jun-2025

Privacy Policy

Provincial Health Services Authority (PHSA) respects your right to privacy and takes seriously its responsibilities regarding the collection, use and disclosure of your personal information. Personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act of BC, section 26 (c). The personal information that we collect from you or about you when applying for a job with PHSA will be used to assess your qualifications and suitability as a potential employee of PHSA, as well as for the purposes of recruitment and onboarding. We may also collect and use additional personal information provided by you or your references in the course of the evaluation and hiring process that will become part of your employment file if you are a successful candidate.

Your contact information, education and experience, desired job location and pay information, eligibility and availability, core skills, job functions, getting to know you responses, resumes, cover letters, references, pre-screening questionnaire responses and job application history is recorded in PHSA’s third-party applicant tracking system (“Brainhunter”)in Canada indefinitely and will be shared with our staff on a “need to know” basis. If you require access to your data, PHSA can provide a printout of your data and job application history. We do not sell or rent the information you provide to us to third parties. However, we do contract with a service provider to assist us in maintaining and managing our databases and to communicate with job applicants. We do not authorize this third party to make any other use of your information.

The service provider (“Brainhunter”) allows the option for you to delete your account after signing into the system. Before deletion you are advised with a warning. Your record is permanently purged / deleted from the respective site and the record will not be available in any searches. The job will have only the respective application information that you made previously.

Your information is protected using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards used are firewalls, intrusion detection, physical access controls to our data centres, and information access authorization controls.

Personal information will be used by authorized staff only to fulfil the purpose for which it was originally collected or for a use consistent with that purpose. We do not disclose your personal information to other public bodies, third parties or individuals except as required or authorized by law or with your consent. View our PHSA Privacy Policy for more information.

If you have any questions about the management of your personal information during the recruitment process, please contact the Talent Acquisition team at 604-875-7251, toll free 1-866-744-7363 or #260 – 1770 West 7th Avenue, Vancouver BC, V6J 4Y6. You may also contact External Recruitment at [e-mail].