shift supervisor - Store# 83749, YELLOWHEAD HWY & SHUSWAP ROAD

Starbucks Corp.; British Columbia; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading company in the coffee industry is seeking a Shift Supervisor for their store in British Columbia. In this role, you will assist the store manager, lead a team, and ensure exceptional customer service and operational standards. Ideal candidates will have experience in customer service and possess strong leadership and communication skills.

Qualifications

• Experience in retail or restaurant settings.
• Ability to lead and motivate others.
• Effective communication and interpersonal skills.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Lead the team to deliver excellent customer service.
• Organize opening and closing duties, follow safety and cash handling policies.

Skills

Customer service experience

Leadership

Effective communication

Team collaboration

Job description

Join to apply for the shift supervisor - Store# 83749, YELLOWHEAD HWY & SHUSWAP ROAD role at Starbucks.

As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. You will lead the team to deliver the Starbucks Experience by providing excellent customer service, maintaining a clean environment, and ensuring operational standards are met.

Key Responsibilities

• Promote the culture, values, and mission of Starbucks with integrity and honesty.
• Maintain composure during high volume or unusual events to keep the store running smoothly.
• Evaluate environment and customer cues to anticipate needs.
• Communicate effectively with the team and store management.
• Assist with training new partners and provide constructive feedback.
• Deliver legendary customer service and respond to customer needs.
• Organize opening and closing duties, follow safety and cash handling policies.
• Ensure health, safety, and sanitation standards are met.
• Recognize and reinforce team accomplishments.
• Utilize operational tools to achieve excellence during shifts.

Experience & Skills

• Customer service experience in retail or restaurant settings.
• Ability to lead and motivate others.
• Effective communication and interpersonal skills.
• Ability to work collaboratively as part of a team.

Starbucks is an equal opportunity employer committed to diversity and inclusion. We encourage applicants from all backgrounds to apply, including people of color, women, LGBTQIA+ individuals, veterans, and persons with disabilities. Reasonable accommodations are available for applicants with disabilities; contact us at [e-mail].