shift supervisor - Store# 59120, 63 ROBIE STREET

Starbucks; Truro; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading coffee house is seeking a Shift Supervisor to assist in executing store operations, lead the team, and ensure customer satisfaction. The ideal candidate will have strong leadership skills, a background in customer service, and a commitment to maintaining quality standards. This is a full-time position located in Truro, Canada.

Qualifications

• Customer service experience in retail or restaurant environments.

Responsibilities

• Promote the culture, values, and mission of Starbucks with integrity and honesty.
• Maintain composure during high volume or unusual events to ensure smooth store operations.
• Evaluate environment and customer cues to anticipate store needs.
• Communicate effectively with the team and store management.
• Assist with training new partners and provide performance feedback.
• Create a positive team environment and recognize partner achievements.
• Deliver legendary customer service, responding to customer needs and building positive relationships.
• Execute store operations, including opening and closing duties.
• Ensure consistent quality of beverages, food, and sanitation standards.
• Utilize operational tools to achieve excellence during shifts.

Skills

Ability to lead and direct others

Quick learner with effective communication skills

Knowledge of retail environment and strong interpersonal skills

Teamwork-oriented

Job description

Join to apply for the Shift Supervisor - Store# 59120, 63 Robie Street role at Starbucks.

1 day ago - Be among the first 25 applicants

As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. You will lead the team by delegating tasks and creating the Starbucks Experience for customers through excellent service, quality beverages and products, and maintaining a clean, welcoming environment. You will model and act in accordance with Starbucks guiding principles, contributing to a company consistently rated as a great place to work.

Key Responsibilities:

• Promote the culture, values, and mission of Starbucks with integrity and honesty.
• Maintain composure during high volume or unusual events to ensure smooth store operations.
• Evaluate environment and customer cues to anticipate store needs.
• Communicate effectively with the team and store management.
• Assist with training new partners and provide performance feedback.
• Create a positive team environment and recognize partner achievements.
• Deliver legendary customer service, responding to customer needs and building positive relationships.
• Execute store operations, including opening and closing duties, and adhere to safety and cash handling policies.
• Ensure consistent quality of beverages, food, and sanitation standards.
• Utilize operational tools to achieve excellence during shifts.

Experience:

• Customer service experience in retail or restaurant environments.

Required Skills & Abilities:

• Ability to lead and direct others.
• Quick learner with effective communication skills.
• Knowledge of retail environment and strong interpersonal skills.
• Teamwork-oriented.

Starbucks is an equal opportunity employer committed to diversity and inclusion. We encourage applicants from all backgrounds, including people of color, women, LGBTQIA+, veterans, and persons with disabilities. For accommodations due to disabilities, contact us at [e-mail].

Benefits:

Position: Mid-Senior level, Full-time, in Sales and Business Development within Retail industry.