shift supervisor - Store# 04937, TOWER LANE MALL

Starbucks Corp.; Airdrie; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading company in the coffee industry is looking for a Shift Supervisor for their store in Airdrie. The role involves promoting company values, managing store operations, and delivering exceptional customer service. Ideal candidates will have leadership skills and experience in retail or restaurant settings. Join a diverse team committed to inclusivity and excellence.

Qualifications

• Customer service experience in retail or restaurant settings.

Responsibilities

• Promoting Starbucks' culture and values.
• Training new partners and providing feedback.
• Managing store operations, including opening and closing duties.

Skills

Leadership

Team Management

Interpersonal Skills

Job description

Join to apply for the shift supervisor - Store# 04937, TOWER LANE MALL role at Starbucks.

Summary of Key Responsibilities

Responsibilities include:

• Promoting Starbucks' culture, values, and mission with integrity and honesty.
• Maintaining composure during busy times to ensure store standards and set a positive example.
• Evaluating environment and customer cues to anticipate needs.
• Communicating effectively with the team and manager to create a welcoming environment.
• Training new partners and providing constructive feedback.
• Fostering a positive team environment and recognizing performance.
• Delivering exceptional customer service and building relationships.
• Managing store operations, including opening and closing duties.
• Adhering to safety, security, and cash handling policies.
• Ensuring consistent quality and sanitation standards.
• Using organizational tools to achieve operational excellence.

Summary of Experience

• Customer service experience in retail or restaurant settings.

Required Knowledge, Skills & Abilities

• Leadership and team management skills.
• Quick learner with retail environment knowledge.
• Strong interpersonal skills and teamwork ability.

Starbucks is an equal opportunity employer committed to diversity and inclusion. We encourage applicants from diverse backgrounds, including people of color, women, LGBTQIA+, veterans, and persons with disabilities. For accommodations, contact us at [e-mail].