shift supervisor - Store# 04573, CORNWALL & TRAFALGAR

Starbucks; Oakville; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as a Shift Supervisor, where you'll play a vital role in delivering exceptional customer experiences. In this dynamic position, you will assist in managing store operations, lead a dedicated team, and ensure a welcoming environment for customers. Your leadership will help maintain high standards of service and operational excellence, making a meaningful impact on both customers and team members. If you're passionate about fostering a positive atmosphere and driving results, this role is an exciting opportunity to grow your career in a vibrant and inclusive setting.

Qualifications

• Experience in customer service within retail or restaurant settings.
• Ability to lead, direct others, and communicate effectively.

Responsibilities

• Assist the store manager in executing store operations during shifts.
• Provide excellent customer service and build relationships.
• Train new partners and contribute to a positive team environment.

Skills

Customer service experience

Leadership skills

Effective communication

Interpersonal skills

Job description

Shift Supervisor - Store# 04573, Cornwall & Trafalgar

Join us as a Shift Supervisor at Starbucks in Store# 04573, Cornwall & Trafalgar. Be among the first 25 applicants and help create the Starbucks Experience for our customers.

As a Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. Your role includes deploying partners, delegating tasks, delivering legendary customer service, and maintaining a clean, welcoming store environment. You will model Starbucks' guiding principles and contribute to a positive team atmosphere.

Key Responsibilities

• Act with integrity, honesty, and knowledge that promote Starbucks' culture, values, and mission.
• Maintain composure during high volume or unusual events, setting a positive example for the team.
• Evaluate environment and customer cues to anticipate needs.
• Communicate effectively with the manager to ensure a positive store environment.
• Assist with training new partners and provide constructive feedback.
• Contribute to a positive team environment and recognize partner performance and morale issues.
• Provide excellent customer service, responding to customer needs and building relationships.
• Execute store operations, including opening and closing duties.
• Follow all operational policies, including cash handling and safety procedures.
• Ensure proper cash management and adherence to health, safety, and sanitation standards.
• Recognize and reinforce team accomplishments and utilize operational tools for excellence.

Experience & Skills

• Customer service experience in retail or restaurant settings.
• Ability to lead and direct others, learn quickly, and communicate effectively.
• Strong interpersonal skills and team-oriented mindset.

Starbucks is an equal opportunity employer committed to diversity and inclusion. We encourage applicants from all backgrounds, including people of color, women, LGBTQIA+, veterans, and persons with disabilities. Qualified applicants with criminal histories will be considered in accordance with applicable laws. For accommodations, contact [e-mail].