Shift Supervisor: Lead Service & Team Excellence

Starbucks; Kamloops; On-site; CAD 37,000 - 47,000; Full time

Job summary

A leading coffeehouse chain is looking for a Shift Supervisor to join their team in Kamloops. In this role, you will assist the store manager in day-to-day operations, lead a team, and ensure exceptional customer service. Responsibilities include delegating tasks, training partners, and maintaining operational excellence. The ideal candidate has strong interpersonal skills and customer service experience in a retail or restaurant environment. This position offers a great work atmosphere and opportunities for growth.

Qualifications

• Customer service experience in a retail or restaurant environment.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Model and act according to Starbucks guiding principles.
• Delegate tasks to create a positive customer experience.
• Provide feedback on partner performance during shifts.
• Deliver legendary customer service and connect with customers.

Skills

Ability to direct the work of others

Effective oral communication skills

Strong interpersonal skills

Ability to learn quickly

Knowledge of the retail environment

Ability to work as part of a team

Job description

A leading coffeehouse chain is looking for a Shift Supervisor to join their team in Kamloops. In this role, you will assist the store manager in day-to-day operations, lead a team, and ensure exceptional customer service. Responsibilities include delegating tasks, training partners, and maintaining operational excellence. The ideal candidate has strong interpersonal skills and customer service experience in a retail or restaurant environment. This position offers a great work atmosphere and opportunities for growth.