Shift Supervisor

Canadian Forces Morale and Welfare Services; Shannon; On-site; CAD 30,000 - 60,000; Part time

Job summary

Join Canadian Forces Morale and Welfare Services as a Shift Supervisor, providing crucial retail services to Canadian Armed Forces members. You will manage customer concerns, supervise staff, and oversee various retail services in a supportive work environment. Be part of a dedicated team making a difference in the lives of military families, with opportunities for professional growth and health benefits.

Benefits

Healthcare spending account

Employee and Family Assistance Program

Defined Benefit Pension Plan

Discounts through CF One Member Appreciation

Qualifications

• Experience in cash handling and personnel administration.
• Experience in visual merchandising.

Responsibilities

• Supervise employees and manage customer service.
• Handle refunds, voids, and returns.
• Operate Point of Sales systems.

Skills

Client focus

Communication

Teamwork

Leadership

Education

Acceptable combination of education, training, and experience

Food Handling Certification

Job description

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CFMWS – WHERE PURPOSE MEETS PASSION!

At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

CFMWS – WHERE PURPOSE MEETS PASSION!

At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.

As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

THE ROLE

As a Shift Supervisor, you provide retail services to a unique client base - members of the Canadian Armed Forces (CAF) and in assisting them, you are helping your community. You deal with customer concerns or complaints to ensure customer satisfaction and authorize refunds, voids, and returns. You hold keys, safe combinations, and access codes, and open and close the store as required. You supervise employees.

The Shift Supervisor may also provide a variety of other retail services, including: regular retail services, dry cleaning, lottery services, self-serve gas services, and postal services. You will operate Point of Sales systems, the debit/credit machine, and maintain a float. You may take and prepare food and beverage orders and prepare takeout food, while ensuring cleanliness of food service and eating areas.

This is a role where everyone works as one team using modernized technology and an understanding of the unique pressures and rewards of military service to provide the best customer experience for our members and to simplify and improve their lives. If you thrive in a customer focused environment and in a culture that is passionate about exceeding customer expectations, this is the opportunity for you.

Qualifications Needed

Education, Certifications and Licenses

An acceptable combination of education, training, and experience

Food Handling Certification, as required

Experience

In cash handling

In personnel administration

In visual merchandising

In food and beverage preparation and service, as required

Competencies

Client focus, organizational knowledge, communication, innovation, teamwork and leadership

Language Requirements

French Essential

Benefits Available

Health Benefits: Healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, Accidental death and dismemberment coverage.

Work Life Balance: Paid/unpaid leave, including vacation pay, family related leave and personal days.

Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.

Learning and Development: Payment of professional association memberships, online learning opportunities including a LinkedIn Learning subscription and second language training.

Perks: Discounts provided through CF One Member Appreciation.

Other Information

Perform moderate lifting, carrying, pulling and/or pushing (i.e. more than 10 lbs/4.5 kg but less than 50 lbs/23 kg).

This is an on-site position with an assigned work location.

CANEX: From specialized tactical gear and mess kits to everyday groceries, CANEX is a unique retail operation that supports our troops and the military family lifestyle. CANEX has 35 retail, convenience and grocery stores on Bases, Wings and Units across Canada, two retail stores in Europe, under the NATEX brand, and CANEX.ca. No matter where they’re posted, Canadian military families have access to the goods and services they need.

START DATE

As soon as possible

INCLUSION AND ACCOMMODATION

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported.We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. Workplace accommodation measures are available to all candidates identifying a need during the selection process.

Québec

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Wellness and Fitness Services

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