Shift Supervisor

Dufry Careers; Mississauga; Presencial; CAD 42.000 - 58.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health, dental, and vision insurance

Generous paid time off

Holiday pay

Employee discounts across all brands

Employee assistance program

Training and career growth

Referral program

Descripción de la vacante

Avolta is seeking an Assistant Store Manager in Mississauga to drive daily operations, lead a multi-member team, and ensure top-tier customer service. This role requires managing shifts, optimizing sales, and upholding store standards with a focus on health and safety compliance.

The ideal candidate has multi-store supervisory experience, strong leadership, and a proven ability to coordinate promotions, staffing, and performance metrics in a fast-paced retail environment.

Formación

• Three years of retail store management experience.
• One or more years working as a supervisor in a retail setting.
• Ability to manage, consult, and help plan daily activities with GM, Operations Manager, and Supervisors.
• Works with on-site sales representatives.
• Approachable and interactive leadership qualities.
• Ability to work in a fast-paced environment.
• Good time-management skills and multi-tasking abilities.
• Good problem-solving skills.

Responsabilidades

• Communicate information at the beginning of shift, including promotions and new products, policies and procedures.
• Organize and coordinate shift plans.
• Track daily sales and analyze issues affecting weekly sales; report to Terminal Manager.
• Oversee category/brand, including product RTV, price changes, merchandising standards, TSRP, and promotional changes.
• Improve customer experience through operation standards (cleaning, stocking, front facing).
• Ensure pricing accuracy and expiry date checks; maintain shop standards.
• Supervise end-of-shift inventory counting and staff bag checks.
• Assist in full inventory prep and cycle counts as required.
• Implement marketing strategy and ensure product supply; coordinate team.
• Act as Terminal Manager in absence.

Conocimientos

Store management

Leadership

Retail supervision

Team coordination

Communication

Problem solving

Time management

Multitasking

Customer focus

Educación

High School Diploma or equivalent

Descripción del empleo

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Opportunity, growth, and meaningful rewards! We offer:

• Health, dental and vision insurance
• Generous paid time off (vacation, personal or sick)
• Holiday pay

Employee discounts across all company brands

Employee assistance program

• Training and exciting career growth opportunities
• Referral program – refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.

Your Team is counting on you as a Assistant Store Manager to:

• Provide flexibility to work any day of the week, including weekends & holidays
• Work a full-time schedule
• Oversee multiple team members

Assistant Store Manager Key Responsibilities:

• Communicate necessary information at the beginning of shift, including targeted Sales, promotions and new products, company policies and procedures.
• Organize and coordinate shift plans.
• Track the daily sales, Analyze if any issue in the shop might be affecting the weekly sales, and communicate it to the Terminal Manager.
• Oversees specific category and/or brand, including product RTV, price changes, merchandising standards, TSRP and promotional changeovers.
• Improve the Customer experience through excellent operation standards (cleaning, stocking, front facing etc.). Monitor and improve store standards.
• Guarantee the shop standards are in place, ensuring correct pricing and checking expiry dates.
• Supervise inventory counting at the end of shift, conduct staff bag checks.
• Assists in preparation for Full inventory count, ensuring that the staff and areas to be counted are prepared and ready for the count.
• Coordinate cycle counts as per operational requirements.
• Implements marketing strategy, ensuring product supply and coordinates team.
• Assume Terminal Manager’s responsibility in his/her absence.
• Compliance to all Loss Prevention practices and protocols.
• Ensures all health & safety protocols are adhered to at all times

Required Qualifications:

• Threeyears of retail store management experience. Multi-store management experience required for multi-store location.
• Ability to manage, consult, and help plan daily activities with General Manager, Operations Manager, and other Supervisors
• One or more years working as a supervisor in a retail setting
• Experience working in a retail setting
• Provides supervision and support to store staff
• Works with on-site sales representatives
• Approachable and interactive leadership qualities
• Ability to work in a fast-paced environment
• Good time-management skills and multi-tasking abilities
• Good problem-solving skills
• High School Diploma or equivalent

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).

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