Shift Scheduler

City of Ottawa; Ottawa; On-site; CAD 59,000 - 70,000; Full time

Job summary

The City of Ottawa is hiring for two permanent full-time positions in the Ottawa Public Library's Branch Operations. The role involves scheduling employees, clerical support, and requires strong organizational and interpersonal skills. Candidates should have a completed Grade 12 education and a minimum of 5 years in a related field. The library encourages diverse applications and offers accommodating support during the hiring process.

Qualifications

• Minimum 5 years of clerical/administration related experience.
• Experience with relational database management systems.
• Knowledge of health and safety legislation.

Responsibilities

• Ensure proper scheduling of employees.
• Provide clerical and administrative support.
• Maintain computerized processes related to shift scheduling.

Skills

Organizational Skills

Attention to Detail

Interpersonal Skills

Client Service Skills

Ability to Multi-task

Education

Completion of Grade 12

Tools

SAP HR

FIORI

Spreadsheet Applications (Excel)

Job description

Requisition ID: 17895

Department: Ottawa Public Library

Service: Branch Operations

Branch:Circulation Services

Employment Type: 2 Permanent Full Time Positions

Work Hours: 35 hours per week

Affiliation:CUPE 503 Library

Salary Information: $59,166.38 - $69,223.70 annually (2024 rates of pay)

Location: 101 Centrepointe Drive

City: Ottawa, ON

Job Category: Ottawa Public Library

Application Close:12/06/2025

JOB SUMMARY

Ottawa Public Library (OPL) provides accessible, innovative library and information services throughout the City of Ottawa, that meet the unique needs of diverse communities, delivered through a range of vehicles and reflecting a citizen-centred approach.

You are responsible for ensuring the proper scheduling of employees, and providing clerical/administrative support.

EDUCATION AND EXPERIENCE

Completion of Grade 12
Minimum of 5 years of clerical/administration related experience

KNOWLEDGE

• Collective agreement provisions relating to hours of work, overtime, shift scheduling, pay and benefits
• Office and administration procedures
• Shift scheduling processes and procedures in a complex organization
• Relational database management systems
• Working knowledge of SAP HR and FIORI and Time and Leave entry
• Time sheet/leave forms processes
• Knowledge of applicable health and safety legislation, including the rights and duties of workers

COMPETENCIES, SKILLS AND ABILITIES

• Good organizational skills with ability to prioritize and multi-task
• Attention to details
• Ability to work independently and as part of a team
• Advanced computer skills, particularly in spreadsheet applications (Excel) and database management
• Ability to apply Standard Operating Procedures, General Orders, policies, procedures and collective agreements in day-to-day responsibilities
• Resourceful, responsible, takes initiative
• Excellent interpersonal and client service skills
• Motivated and productive
• Capable of handling stress and short-time lines
• Punctual, flexible and a team player
• Provide input to accurately transition employees schedules
• Provide excellent client service
• Develop and maintain computerized processes relating to shift scheduling
• Ability to follow established processes and guidelines related to shift scheduling
• Liaise with staff in units across the branch and units outside the branch to ensure effective and efficient use of time

Core Behaviours
Core behaviours define OPL’s expectations of the behaviours employees should demonstrate in performing their work. They are reflective of OPL’s culture and values and guide all our present and future activities. Every employee is encouraged to learn, embody and demonstrate these core behaviours.
Review the Core Behaviours

WHAT YOU NEED TO KNOW

• Language Requirement:English oral, reading, writing required.
• Additional vacancies may occur during the competition process.
• Alternative educational credentials combined with job-related experience, demonstrated performance, and ability may be considered in lieu of stated academic requirements.
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

The Ottawa Public Library promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions.
Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.

The Ottawa Public Library provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.

Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or via email [e-mail].