shift manager - fast food restaurant

Wendy's Restaurant; Windsor; On-site; CAD 35,000 - 45,000; Full time

Job summary

A popular fast food outlet in Windsor is looking for an experienced Shift Manager to supervise staff and ensure quality service. You will establish work schedules, manage kitchen supplies, and address customer concerns. Candidates should have a secondary school graduation certificate and some supervisory experience. Join our team to provide excellent fast food service in a fast-paced environment.

Benefits

Mentorship programs for newcomers

Diversity training for employees

Qualifications

• Experience: 1 year to less than 2 years.
• Knowledge of culinary genres and sanitation procedures.
• Ability to supervise up to 10 staff.

Responsibilities

• Establish methods to meet work schedules.
• Requisition food and kitchen supplies.
• Supervise and coordinate staff activities.
• Train staff in job duties, sanitation, and safety procedures.
• Address customers' complaints or concerns.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Team player

Initiative

Education

Secondary (high) school graduation certificate

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years
• Wet/damp
• Hot

Work setting

• Fast food outlet or concession

Tasks

• Establish methods to meet work schedules
• Requisition food and kitchen supplies
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Must have knowledge of the establishment's culinary genres
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys
• Establish work schedules

Supervision

• 5-10 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Standing for extended periods
• Walking
• Physically demanding

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player
• Initiative

Support for newcomers and refugees

• Offers mentorship programs that pair newcomers and/or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth
• Offers mentorship, coaching and/or networking opportunities for Indigenous workers
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Supports for visible minorities

• Offers mentorship programs that pair members of visible minorities with experienced employees
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

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