shift manager - fast food restaurant

DQ Grill & Chill; Windsor; On-site; CAD 35,000 - 50,000; Full time

Job summary

A leading fast food restaurant is seeking a Shift Manager to oversee daily operations in Windsor. Key responsibilities include supervising staff, ensuring quality control standards, and managing budgets. The ideal candidate will have a secondary school diploma and experience in a similar role, focusing on client satisfaction and team efficiency.

Qualifications

• 1 to 2 years of experience in a similar role.
• Ability to train staff in job duties and safety procedures.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and co-ordinate staff activities.
• Ensure food quality and service standards are met.
• Prepare budget and cost estimates.

Skills

Client focus

Interpersonal skills

Flexibility

Team player

Education

Secondary (high) school graduation certificate

Job description

• Secondary (high) school graduation certificate

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Prepare food order summaries for chef
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys
• Establish work schedules

Supervision

• 5-10 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player

Experience

• 1 year to less than 2 years

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