shift manager - fast food restaurant

Wendy's Restaurant; Sault Ste. Marie; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player in the fast-food sector is seeking a dedicated supervisor to lead their team in a fast-paced environment. In this role, you will be responsible for overseeing food preparation, ensuring quality control, and training staff in essential procedures. Your leadership will help maintain high standards of service and customer satisfaction. If you thrive in dynamic settings and enjoy working with a team, this opportunity offers the chance to make a significant impact on daily operations while developing your career in the food service industry.

Qualifications

• Experience in food service and supervisory roles preferred.
• Ability to train staff in sanitation and safety procedures.

Responsibilities

• Establish work schedules and supervise food preparation staff.
• Ensure food quality and address customer complaints.

Skills

Client focus

Flexibility

Team player

Job description

Responsibilities

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules

Supervision

• Cook (general)
• Food service counter attendants and food preparers
• 16-20 people

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Standing for extended periods
• Walking

Personal Suitability

• Client focus
• Flexibility
• Team player

Experience

• 7 months to less than 1 year