shift manager - fast food restaurant

Government of Canada; Sault Ste. Marie; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Food Service Supervisor to oversee staff in a fast-paced restaurant environment. This role involves training staff, ensuring food quality, and addressing customer concerns while maintaining efficient operations. Candidates should be adaptable team players with a focus on client satisfaction. If you thrive under pressure and enjoy leading a team, this opportunity is perfect for you. Join a dynamic workplace where your contributions will make a significant impact on service excellence.

Qualifications

• Experience in supervising food service staff and training in safety procedures.
• Ability to maintain quality control and address customer complaints.

Responsibilities

• Supervise and coordinate activities of food preparation staff.
• Establish methods to meet work schedules and maintain records.

Skills

Supervision

Training

Client focus

Flexibility

Team player

Education

No degree, certificate or diploma

Job description

Overview

Languages: English

Education

• No degree, certificate or diploma

Experience

7 months to less than 1 year

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Restaurant

Responsibilities Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules

Supervision

• Cook (general)
• Food service counter attendants and food preparers
• 16-20 people

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Walking

Personal suitability

• Client focus
• Flexibility
• Team player