shift manager - fast food restaurant

KFC / Taco bell; Sarnia; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading fast food chain in Sarnia, Canada, seeks a supervisor responsible for overseeing food preparation staff, ensuring quality control, and addressing customer concerns. Candidates should have 1-2 years of experience in a similar role and a relevant college diploma. The position offers a supportive work environment with mentorship programs for newcomers and various groups, along with a permanent contract of 35 hours per week.

Benefits

Mentorship programs for newcomers

Coaching opportunities for youth

Support for Indigenous workers

Qualifications

• 1-2 years of supervisory experience in food service.
• Ability to establish effective work schedules.
• Strong understanding of sanitation and safety procedures.

Responsibilities

• Supervise and coordinate activities of food preparation staff.
• Train staff in job duties and safety procedures.
• Address customer complaints and maintain quality standards.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Flexibility

Team player

Education

College, CEGEP or non-university diploma (1-2 years)

Job description

Qualifications

• Education : College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• Experience : 1 year to less than 2 years

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player

Support for newcomers and refugees

• Offers mentorship programs that pair newcomers and / or refugees with experienced employees

Support for youths

• Offers mentorship, coaching and / or networking opportunities for youth

Support for Indigenous people

• Offers mentorship, coaching and / or networking opportunities for Indigenous workers

Work Term

• Permanent

Work Language

• English

Hours

• 35 hours per week