shift manager - fast food restaurant

Wendy's Restaurant; Peterborough; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading fast food restaurant is looking for a Shift Manager in Peterborough. This permanent position involves supervising staff, meeting quality standards, and ensuring a welcoming environment for all employees, including diversity training for newcomers and mature workers. Successful candidates will have experience in a fast-paced restaurant environment and excellent interpersonal skills.

Qualifications

• Experience: 7 months to less than 1 year.
• Ability to supervise and coordinate activities of staff.
• Capacity to handle customer complaints and maintain service quality.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and co-ordinate activities of staff who prepare and portion food.
• Ensure that food and service meet quality control standards.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Team player

Job description

• Experience : 7 months to less than 1 year

Work setting

• Restaurant

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules

Supervision

• Cook (general)
• Food service counter attendants and food preparers
• 16-20 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player
• Recognized employer

Support for persons with disabilities

• Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees
• Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

• Provides staff with awareness training to create a welcoming work environment for mature workers
• Work Term : Permanent

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Shift Manager Fast Food Restaurant • Peterborough, ON, CA