shift manager - fast food restaurant

KFC/Taco Bell/Pizza Hut; Ottawa; On-site; CAD 35,000 - 50,000; Full time

Job summary

A leading fast food restaurant chain in Ottawa seeks a Shift Manager to supervise daily operations. The ideal candidate will ensure food quality, manage staff, and maintain high customer service standards in a fast-paced environment. This role offers the opportunity to lead a team and contribute to the restaurant's success.

Qualifications

• 1 to 2 years of experience.
• Knowledge of the establishment's culinary genres is required.

Responsibilities

• Supervise and coordinate activities of staff who prepare food.
• Train staff in job duties and safety procedures.
• Ensure food meets quality control standards.

Skills

Client focus

Interpersonal skills

Team player

Education

Secondary (high) school graduation certificate

Job description

• Secondary (high) school graduation certificate

Work setting

• Restaurant

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Must have knowledge of the establishment's culinary genres
• Establish work schedules

Supervision

• 5-10 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player

Experience

• 1 year to less than 2 years

Support for newcomers and refugees

• Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)

Support for youths

• Offers on-the-job training tailored to youth
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations

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Applying to shift manager - fast food restaurant @ KFC/Taco Bell/Pizza Hut

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