shift manager - fast food restaurant

Taco Bell /KFC; Ottawa; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading fast-food chain in Ottawa is looking for a Shift Manager to oversee restaurant operations. Responsibilities include training staff, maintaining quality control, and managing schedules. Ideal candidates should have a relevant certificate and be ready to train. This is a fast-paced environment with various tasks involved in ensuring customer satisfaction and efficient service.

Qualifications

• Must have a college, CEGEP, or relevant certificate.
• Open to training.

Responsibilities

• Supervise and coordinate staff activities.
• Train staff in job duties and safety procedures.
• Estimate ingredients and supplies for meal prep.
• Ensure quality control in service.

Education

College or CEGEP certificate

Job description

• Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
• Experience: Will train

Work setting

• Restaurant

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules

Supervision

• 3-4 people

Work conditions and physical capabilities

• Fast-paced environment
• Combination of sitting, standing, walking

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