shift manager - fast food restaurant

Government of Canada; Oakville; On-site; CAD 35,000 - 45,000; Full time

Job summary

A governmental agency in Oakville, Ontario, is seeking a Food Service Supervisor to oversee kitchen operations in a fast-paced environment. Responsibilities include managing staff, ensuring food quality, addressing customer complaints, and maintaining budgetary records. Candidates must have a high school diploma and experience in food service. This position requires a strong focus on client service and teamwork.

Qualifications

• Minimum 1 year to less than 2 years of experience in food service supervision.
• Ability to supervise and train staff in food preparation and sanitation.
• Experience in budgeting and cost estimation.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and coordinate activities of food service staff.
• Ensure food quality and safety standards are met.

Skills

Client focus

Efficient interpersonal skills

Team player

Education

Secondary (high) school graduation certificate

Job description

Overview Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Restaurant

Responsibilities Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check delivery of food trolleys
• Establish work schedules

Supervision

• 5-10 people
• Cook (general)
• Food service counter attendants and food preparers

Additional information Work conditions and physical capabilities

• Fast-paced environment
• Tight deadlines
• Standing for extended periods
• Bending, crouching, kneeling
• Walking

Personal suitability

• Client focus
• Efficient interpersonal skills
• Team player