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shift manager - fast food restaurant

KFC

Marystown

On-site

CAD 30,000 - 40,000

Full time

Yesterday
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Job summary

A leading fast-food chain in Marystown seeks a Shift Manager to supervise staff, maintain quality control, and ensure exceptional customer service. Candidates should have a secondary school certificate and some supervisory experience. The role requires strong interpersonal skills and the ability to work in a fast-paced environment.

Qualifications

  • 7 months to less than 1 year of experience in a supervisory role.
  • Ability to maintain quality control standards.

Responsibilities

  • Supervise and co-ordinate activities of staff preparing food.
  • Train staff on job duties and safety procedures.
  • Address customer complaints.

Skills

Supervision
Staff training
Customer service
Time management

Education

Secondary (high) school graduation certificate

Job description

  • Education: Secondary (high) school graduation certificate
  • Experience: 7 months to less than 1 year
Work setting
  • Fast food outlet or concession
  • Restaurant
Tasks
  • Supervise and co-ordinate activities of staff who prepare and portion food
  • Train staff in job duties, sanitation and safety procedures
  • Estimate ingredient and supplies required for meal preparation
  • Ensure that food and service meet quality control standards
  • Address customers' complaints or concerns
  • Maintain records of stock, repairs, sales and wastage
  • Establish work schedules
Supervision
  • 5-10 people
Work conditions and physical capabilities
  • Fast-paced environment
  • Work under pressure
  • Combination of sitting, standing, walking
  • Standing for extended periods
  • Bending, crouching, kneeling
  • Walking
  • Physically demanding
Personal suitability
  • Client focus
  • Efficient interpersonal skills
  • Flexibility
  • Team player
Support for newcomers and refugees
  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
  • Supports newcomers and/or refugees with foreign credential recognition
Support for youths
  • Offers on-the-job training tailored to youth
  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
Supports for visible minorities
  • Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
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