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shift manager - fast food restaurant

Wendy's Restaurant

London

On-site

CAD 30,000 - 45,000

Full time

11 days ago

Job summary

Wendy's Restaurant is looking for a Shift Manager in London, Ontario. The successful candidate will oversee staff, manage food preparation, handle customer complaints, and maintain quality standards. Ideal for individuals with a secondary school diploma and a passion for the fast-food industry. Experience in a similar role is preferred. Join a team that values diversity and supports its employees through mentorship and training programs.

Qualifications

  • 1-2 years of experience in a managerial or supervisory role.
  • Knowledge of culinary genres and safety procedures.

Responsibilities

  • Supervise and coordinate activities of staff who prepare and portion food.
  • Establish methods to meet work schedules and ensure quality control.
  • Manage budget and records of stock, repairs, and sales.

Skills

Client focus
Efficient interpersonal skills
Flexibility
Team player
Initiative

Education

Secondary (high) school graduation certificate

Job description

  • Secondary (high) school graduation certificate
  • Odours
  • Wet/damp
  • Hot
Work setting
  • Fast food outlet or concession
Tasks
  • Establish methods to meet work schedules
  • Requisition food and kitchen supplies
  • Supervise and co-ordinate activities of staff who prepare and portion food
  • Train staff in job duties, sanitation and safety procedures
  • Estimate ingredient and supplies required for meal preparation
  • Ensure that food and service meet quality control standards
  • Prepare budget and cost estimates
  • Address customers' complaints or concerns
  • Maintain records of stock, repairs, sales and wastage
  • Prepare and submit reports
  • Must have knowledge of the establishment's culinary genres
  • Establish work schedules
Supervision
  • 3-4 people
Work conditions and physical capabilities
  • Fast-paced environment
  • Work under pressure
  • Combination of sitting, standing, walking
  • Standing for extended periods
  • Bending, crouching, kneeling
  • Walking
  • Physically demanding
Personal suitability
  • Client focus
  • Efficient interpersonal skills
  • Flexibility
  • Team player
  • Initiative
Experience
  • 1 year to less than 2 years
Support for newcomers and refugees
  • Offers mentorship programs that pair newcomers and/or refugees with experienced employees
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Support for youths
  • Offers mentorship, coaching and/or networking opportunities for youth
  • Provides awareness training to employees to create a welcoming work environment for youth
  • Offers mentorship, coaching and/or networking opportunities for Indigenous workers
  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
Supports for visible minorities
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
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