shift manager - fast food restaurant

BLACKSTAR MGMT; London; On-site; CAD 30,000 - 40,000; Full time

Job summary

An established industry player in the fast food sector is seeking a dedicated supervisor to lead a team in a dynamic environment. This role involves overseeing daily operations, ensuring food quality standards, and training staff in best practices. The ideal candidate will thrive under pressure, possess strong interpersonal skills, and demonstrate a commitment to fostering a welcoming workplace for diverse individuals. Join a team that values initiative and teamwork, and make a meaningful impact in a fast-paced setting where your contributions are recognized and appreciated.

Qualifications

• 1-2 years of experience in a fast-paced food service environment.
• Knowledge of culinary genres and food preparation standards.

Responsibilities

• Establish methods to meet work schedules and supervise staff activities.
• Ensure food quality control and address customer complaints.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Team player

Initiative

Education

Secondary (high) school graduation certificate

Job description

• Education : Secondary (high) school graduation certificate
• Experience : 1 year to less than 2 years
• Odours
• Wet / damp

Work setting

• Fast food outlet or concession

Tasks

• Establish methods to meet work schedules
• Requisition food and kitchen supplies
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Must have knowledge of the establishment's culinary genres
• Establish work schedules

Supervision

• 5-10 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player
• Initiative

Support for newcomers and refugees

• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees

Support for youths

• Provides awareness training to employees to create a welcoming work environment for youth
• Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers

Supports for visible minorities

• Offers mentorship programs that pair members of visible minorities with experienced employees
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities