shift manager - fast food restaurant

McDonald's Restaurants; London; On-site; CAD 35,000 - 50,000; Full time

Job summary

A leading fast food restaurant is seeking a Shift Manager to oversee operations at their London location. Responsibilities include supervising staff, ensuring quality control standards, and managing customer interactions. The ideal candidate should have a secondary school graduation certificate and some supervisory experience, along with strong interpersonal skills.

Qualifications

• 7 months to less than 1 year experience in a supervisory role.
• High school diploma required.

Responsibilities

• Supervise and co-ordinate activities of staff preparing food.
• Train staff in job duties, sanitation, and safety procedures.
• Address customers' complaints or concerns.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Team player

Initiative

Education

Secondary (high) school graduation certificate

Job description

• Secondary (high) school graduation certificate

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check assembly of trays
• Establish work schedules

Work conditions and physical capabilities

• Fast-paced environment
• Standing for extended periods

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player
• Initiative

Experience

• 7 months to less than 1 year

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Shift Manager Fast Food Restaurant • London, ON, CA