shift manager - fast food restaurant

Mary Brown's; Hamilton; On-site; CAD 35,000 - 45,000; Full time

Job summary

A popular food service establishment in Hamilton, Ontario, is looking for a supervisor to manage kitchen staff and ensure quality service. You will oversee food preparation, address customer concerns, and maintain records. Candidates should have a secondary school diploma and 1-2 years of experience in the field. The role demands strong interpersonal skills and the ability to thrive in a fast-paced environment.

Qualifications

• Secondary (high) school graduation certificate required.
• 1 year to less than 2 years of experience in food service.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and co-ordinate activities of staff who prepare and portion food.
• Ensure food quality and address customer complaints.

Job description

Education

• Secondary (high) school graduation certificate

Work setting

• Food service establishment

Tasks

• Establish methods to meet work schedules
• Requisition food and kitchen supplies
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Address customers\' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check delivery of food trolleys
• Establish work schedules

Supervision

• Food service counter attendants and food preparers

Work conditions and physical capabilities

• Fast-paced environment
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding
• Attention to detail

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player

Experience

• 1 year to less than 2 years
• Durée de l\'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 30 hours per week