shift manager - fast food restaurant

Mary Brown's Chicken; Hamilton; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading food service establishment in Hamilton, Ontario, is seeking a Management role to supervise food preparation and staff activities. Responsibilities include ensuring food quality, managing schedules, and addressing customer concerns. Candidates should have significant experience in food service management and a secondary school diploma. This full-time position requires on-site work in a fast-paced environment.

Qualifications

• 1 year to less than 2 years of experience in food service management.
• Ability to manage and supervise staff effectively.
• Strong attention to detail in food quality and service.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and co-ordinate activities of staff who prepare and portion food.
• Ensure that food and service meet quality control standards.
• Address customers' complaints or concerns.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Flexibility

Team player

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages : English

Education

• Secondary (high) school graduation certificate

Experience

• 1 year to less than 2 years

On site. Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Food service establishment

Responsibilities

• Establish methods to meet work schedules
• Requisition food and kitchen supplies
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Address customers\' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check delivery of food trolleys
• Establish work schedules

Supervision

• Food service counter attendants and food preparers

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding
• Attention to detail

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Food and Beverage Services