shift manager - fast food restaurant

Burger King; Guelph; On-site; CAD 40,000 - 50,000; Full time

Job summary

Un restaurant de restauration rapide à Guelph, Ontario, recherche un gestionnaire d'équipe pour superviser le personnel et assurer la qualité du service. Vous serez responsable de la formation des employés, de la gestion des horaires et de la résolution des plaintes des clients. Une expérience de 1 à 2 ans en gestion dans un environnement rapide est requise. Des avantages sociaux incluent un plan de santé et une assurance vie.

Benefits

Plan de soins dentaires

Plan de santé

Assurance vie

Qualifications

• 2 ans d'expérience en supervision ou gestion dans la restauration.
• Capacité à travailler dans un environnement rapide.
• Connaissance des genres culinaires de l'établissement.

Responsibilities

• Établir des méthodes pour respecter les horaires de travail.
• Superviser les activités du personnel de cuisine.
• Former le personnel aux tâches, à la sécurité et à l'hygiène.

Skills

Compétences interpersonnelles efficaces

Excellente communication orale

Flexibilité

Esprit d'équipe

Education

Certificat de diplôme d'études secondaires

Job description

Overview

Durée de l'emploi : Permanent

Langue de travail : Anglais

Heures de travail : 35 hours per week

Education :

Expérience :

Education

• Secondary (high) school graduation certificate

Work setting

• Various locations

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Prepare food order summaries for chef
• Must have knowledge of the establishment\'s culinary genres
• Supervise and check assembly of trays
• Establish work schedules

Supervision

• 3-4 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Standing for extended periods
• Walking
• Physically demanding

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player

Government programs

• Recognized employer

Experience

• 1 year to less than 2 years

Health benefits

• Dental plan
• Health care plan

Financial benefits

• Life insurance

Support for newcomers and refugees

• Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)
• Supports newcomers and / or refugees with foreign credential recognition

Support for youths

• Offers on-the-job training tailored to youth

Support for Indigenous people

• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations