shift manager - fast food restaurant

Hi-Flyer Food (Canada) Inc.; Edmonton; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player in the food service sector is seeking a dedicated Food Service Supervisor to oversee daily operations at a fast-paced establishment. This role involves supervising staff, ensuring quality standards, and managing budgets. Ideal candidates will have strong communication skills and a focus on client satisfaction. Join a dynamic team where your contributions will enhance the dining experience for customers in a vibrant environment. If you are passionate about food service and thrive under pressure, this opportunity is perfect for you.

Benefits

Dental plan

Health care plan

Vision care benefits

Group insurance benefits

Life insurance

Qualifications

• 1-2 years of experience in food service management required.
• Must possess Safe Food Handling certificate.

Responsibilities

• Supervise food preparation and staff activities.
• Maintain quality control and address customer complaints.
• Establish work schedules and prepare budget estimates.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Flexibility

Team player

Education

Secondary (high) school graduation certificate

Tools

Safe Food Handling certificate

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

Work Environment

Work must be completed at the physical location. There is no option to work remotely.

Work Site Environment

• Hot

Work Setting

• Food service establishment
• Fast food outlet or concession
• Restaurant

Responsibilities

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Must have knowledge of the establishment's culinary genres
• Establish work schedules

Supervision

• 11-15 people

Credentials

Certificates, licences, memberships, and courses

• Safe Food Handling certificate

Additional Information

Security and Safety

• Criminal record check
• Basic security clearance

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling

Personal Suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player

Benefits

Health Benefits

• Dental plan
• Health care plan
• Vision care benefits

Financial Benefits

• Group insurance benefits
• Life insurance