shift manager - fast food restaurant

POPEYE'S CHICKEN AND SEAFOOD; Cornwall; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading fast-food outlet in Cornwall is seeking a Food Service Supervisor to manage kitchen operations and staff activities. The role involves overseeing food preparation, ensuring quality control, and addressing customer concerns. Ideal candidates will have a secondary school diploma and supervisory experience in a fast-paced restaurant environment.

Qualifications

• 1-2 years of experience in a supervisory role.
• Ability to train staff in safety procedures.
• Experience dealing with customer complaints.

Responsibilities

• Supervise and co-ordinate activities of staff preparing food.
• Ensure food and service meet quality standards.
• Maintain records of stock and prepare reports.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Team player

Education

Secondary (high) school graduation certificate

Job description

• Education :

Education

• Secondary (high) school graduation certificate

Work setting

• Fast food outlet or concession
• Willing to relocate
• Restaurant

Tasks

• Establish methods to meet work schedules
• Requisition food and kitchen supplies
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules

Supervision

• 5-10 people

Security and safety

• Criminal record check

Transportation / travel information

• Own transportation

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player

Experience

• 1 year to less than 2 years

Support for persons with disabilities

• Provides physical accessibility accommodations (for example : ramps, elevators, etc.)
• Provides visual accessibility accommodations (for example : braille, screen readers, etc.)

Support for newcomers and refugees

• Participates in a government or community program or initiative that supports newcomers and / or refugees
• Assists with immediate settlement needs of newcomers and / or refugees (for example : housing, transportation, storage, childcare, winter clothing, etc.)
• Participates in a government or community program or initiative that supports Indigenous people
• Offers mentorship, coaching and / or networking opportunities for Indigenous workers

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