shift manager, fast food restaurant

United Foods Inc. O/A McDonald's Restaurant; Corner Brook; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading fast-food restaurant is seeking a Shift Manager to supervise staff and ensure quality service. The ideal candidate will have a high school diploma and previous experience in a similar role. Responsibilities include staff training, addressing customer complaints, and maintaining operational standards in a fast-paced environment.

Benefits

Disability benefits

Paramedical services coverage

Group insurance benefits

Life insurance

Free parking available

Learning/training paid by employer

Team building opportunities

Qualifications

• 1 to 2 years of experience in a similar role.
• Previous experience in a fast-paced environment preferred.

Responsibilities

• Supervise and coordinate staff activities.
• Train staff in job duties and safety procedures.
• Ensure food and service meet quality standards.
• Address customer complaints.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Team player

Initiative

Education

Secondary (high) school graduation certificate

Job description

United Foods Inc. O/A McDonald's Restaurant

• Education:

Education

• Secondary (high) school graduation certificate

Work setting

• Restaurant

Tasks

• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check assembly of trays

Supervision

• Food service counter attendants and food preparers
• 16-20 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Standing for extended periods

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player
• Initiative
• Are you available for shift or on-call work?
• Are you currently legally able to work in Canada?
• Are you willing to relocate for this position?
• Do you have previous experience in this field of employment?

Experience

• 1 year to less than 2 years
• Disability benefits
• Paramedical services coverage
• Group insurance benefits
• Life insurance

Other benefits

• Free parking available
• Learning/training paid by employer
• Other benefits
• Team building opportunities

Support for persons with disabilities

• Provides awareness training to employees to create a welcoming work environment for persons with disabilities
• Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for newcomers and refugees

• Participates in a government or community program or initiative that supports newcomers and/or refugees
• Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)

Support for youths

• Offers on-the-job training tailored to youth

Support for Veterans

• Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.)
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

• Applies hiring policies that discourage age discrimination
• Provides staff with awareness training to create a welcoming work environment for mature workers

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

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About United Foods Inc. O/A McDonald's Restaurant

United Foods Inc. O/A McDonald's Restaurant in Corner Brook, NL