shift manager - fast food restaurant

Second Cup; City of Lloydminster; On-site; CAD 30,000 - 38,000; Full time

Job summary

A leading coffee shop is looking for a supervisor to oversee the daily operations of the store. Responsibilities include training staff, managing schedules, and ensuring quality control in food and service. Ideal candidates will have a secondary school graduation certificate and relevant experience in food service.

Qualifications

• 1 year to less than 2 years of relevant experience required.

Responsibilities

• Supervise and coordinate activities of staff who prepare and portion food.
• Establish methods to meet work schedules.
• Address customers' complaints or concerns.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Team player

Education

Secondary (high) school graduation certificate

Job description

• Secondary (high) school graduation certificate

Work setting

• Coffee shop

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules

Supervision

• Food service counter attendants and food preparers
• Staff in various areas of responsibility

Work conditions and physical capabilities

• Fast-paced environment
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player
• Recognized employer

Experience

• 1 year to less than 2 years

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