shift manager - fast food restaurant

Dairy Queen; City of Langley; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading company in the food service industry is seeking a Food Service Supervisor for their location in Langley, Canada. The role involves supervising staff, ensuring quality control, and maintaining records. Candidates should have a secondary school graduation certificate and 2-3 years of relevant experience, along with effective communication and customer service skills.

Qualifications

• 2 years to less than 3 years of experience in food service supervision.
• Must have knowledge of culinary genres.
• Ability to establish work schedules and supervise staff.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and coordinate activities of staff who prepare and portion food.
• Address customers' complaints or concerns.

Skills

Client focus

Excellent oral communication

Team player

Dependability

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate
  
  

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Establish methods to meet work schedules
• Requisition food and kitchen supplies
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Prepare food order summaries for chef
• Must have knowledge of the establishment's culinary genres
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys
• Establish work schedules
  
  

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
  
  

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player
• Dependability