shift manager - fast food restaurant

Wendy's Restaurant; Central Ontario; On-site; CAD 30,000 - 40,000; Full time

Job summary

A fast food establishment in Central Ontario is seeking a Shift Manager to oversee staff, manage food preparation, and ensure quality service. Candidates should have a secondary school graduation certificate and relevant supervisory experience, plus strong interpersonal skills. This role requires the ability to work in a fast-paced environment while maintaining high standards for service and food quality.

Qualifications

• 1 year to less than 2 years of experience in a supervisory role.
• Knowledge of culinary genres relevant to the establishment.

Responsibilities

• Establish methods to meet work schedules.
• Requisition food and kitchen supplies.
• Supervise and co-ordinate activities of staff who prepare and portion food.
• Train staff in job duties, sanitation and safety procedures.
• Estimate ingredient and supplies required for meal preparation.
• Ensure food and service meet quality control standards.
• Address customers' complaints or concerns.
• Maintain records of stock, repairs, sales and wastage.
• Prepare and submit reports.
• Establish work schedules.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Team player

Initiative

Education

Secondary (high) school graduation certificate

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years
• Odours
• Wet/damp
• Hot

Work setting

• Fast food outlet or concession

Tasks

• Establish methods to meet work schedules
• Requisition food and kitchen supplies
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Must have knowledge of the establishment's culinary genres
• Establish work schedules

Supervision

• 5-10 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player
• Initiative

Support for newcomers and refugees

• Offers mentorship programs that pair newcomers and/or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

• Provides awareness training to employees to create a welcoming work environment for youth
• Offers mentorship, coaching and/or networking opportunities for Indigenous workers
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations

Supports for visible minorities

• Offers mentorship programs that pair members of visible minorities with experienced employees
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

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Applying to shift manager - fast food restaurant @ Wendy's Restaurant

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