shift manager - fast food restaurant

KFC; Brockville; On-site; CAD 30,000 - 50,000; Full time

Job summary

An established industry player in the fast-food sector seeks a dedicated supervisor to oversee daily restaurant operations. In this dynamic role, you will coordinate staff activities, ensure food quality, and maintain customer satisfaction. Your leadership will be crucial in training team members and managing work schedules in a fast-paced environment. If you thrive under pressure and have a passion for delivering excellent service, this opportunity is perfect for you. Join a team where your contributions will make a significant impact on customer experiences and operational success.

Qualifications

• Ability to supervise and coordinate staff activities effectively.
• Experience in training staff on job duties and safety procedures.

Responsibilities

• Supervise and coordinate food preparation and portioning activities.
• Establish work schedules and ensure quality control standards are met.

Skills

Supervision

Training

Budgeting

Customer Service

Education

Secondary (high) school graduation certificate

Job description

• Secondary (high) school graduation certificate

Work setting

• Restaurant

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules

Supervision

• 3-4 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Standing for extended periods

Experience

• 1 to less than 7 months