shift manager - fast food restaurant

McDonald's; Bracebridge; On-site; CAD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated supervisor to oversee food preparation and service in a fast-paced environment. This role involves training staff, maintaining quality control standards, and ensuring customer satisfaction. The ideal candidate will have a secondary school graduation certificate and some experience in a supervisory role. Join a team that values quality and service, and make a difference in the dining experience of customers. If you thrive in a dynamic setting and enjoy leading a team, this opportunity is perfect for you.

Qualifications

• Minimum 7 months of experience in a supervisory role.
• High school diploma required.

Responsibilities

• Supervise and coordinate food preparation staff activities.
• Ensure food quality and address customer complaints.

Skills

Supervision

Training

Customer Service

Quality Control

Education

Secondary (high) school graduation certificate

Job description

Minimum Requirements

• Education: Secondary (high) school graduation certificate
• Experience: 7 months to less than 1 year

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules

Supervision

• 5-10 people
• Food and beverage servers
• Food service counter attendants and food preparers
• Kitchen and food service helpers

Work Conditions and Physical Capabilities

• Fast-paced environment
• Combination of sitting, standing, walking