Shift Manager

EightSix Network; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A popular restaurant chain in Toronto is seeking a Shift Leader to oversee Front of House operations. You will ensure excellent service and team performance while handling daily cash deposits and maintaining a safe environment. Candidates should have 2-4 years of experience in high volume food service and the ability to lead effectively. Join us in creating memorable guest experiences.

Benefits

Teamwork and community support

Personal development opportunities

Qualifications

• 2-4 years experience in high volume food service environments.
• Previous leadership experience is a bonus.
• Ability to handle stressful situations calmly.

Responsibilities

• Be the main point of contact for Front of House Partners.
• Ensure smooth operation through effective communication.
• Monitor daily cash deposits to maintain profitability.
• Advocate for a safe and healthy work environment.
• Engage the team through coaching and mentoring.

Skills

Floor leadership skills

Communication skills

Delegation skills

Time management

Education

Certification to serve alcohol

Job description

Overview

Earls Kitchen + Bar

Some 36 years ago, Leroy “Bus” Earl Fuller and his son Stanley Earl Fuller had a simple idea: to create a laid-back burger and beer joint filled with warm, friendly people. The first Earls restaurant opened in Edmonton, Alberta, and Earls has since expanded across Canada and the US. Earls is based in Vancouver, British Columbia and has 67 locations across North America. Earls remains committed to offering guests premium globally-inspired food, with exceptional service in an authentic atmosphere.

The Shift Leader

Shift Leaders at Earls have their finger on the pulse. They’re experts in bringing the Earls Experience to life in the stores, and naturally inspire those around them to do the same. Shift Leaders have a passion for food and beverage, relentlessly pursue memorable guest experiences, and bring the core value of ‘TEAM’ to the restaurant mix. They lead the charge in seeing Earls become the most loved and best run restaurant in North America.

Joining Earls also comes with perks to support you in your personal and professional journey. We’re committed to teamwork, community, and your learning and development. Our ultimate goal is that you leave here with tools in your pocket to live a life you’re on fire for; whether you stay with the company for 5 weeks or 5 (or more!) years.

Responsibilities

• As a Shift Leader, you’ll be the source of real-time team support, acting as the main point of contact for all Front of House Partners on every shift you lead.

• Run a smooth operation by using your impressive communication skills between all team members, both Front of House and in the kitchen.

• Take responsibility for keeping the business in the black, monitoring and tracking daily cash deposits.

• Keep team members and guests safe and sound, advocating for a safe and healthy work environment.

• Create an engaged, connected and on fire team through coaching, mentoring and personal development.

What you bring to the floor

• The belief that people are the source of extraordinary experiences.

• Exceptional floor leadership skills, demonstrated by 2 - 4 years experience working in high volume food service environments; previous leadership experience a bonus.

• The ability to delegate efficiently, excellence in communication and the ability to handle situations that require you to keep your cool.

• An innate drive to help others succeed, enviable organization, time management and feedback skills and a generosity in sharing your skills and knowledge with your team.

• Required certifications to responsibly serve alcohol (specific to your province).

• Curiosity and excitement at the prospect of job mobility and the opportunity of moving cities to open new markets.

• The ability to legally work in Canada (as a citizen, resident or holding other current and valid work permit).

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