SHIFT LEADER - VAUGHAN MILLS

Kitchen Stuff Plus Inc.; Vaughan; On-site; CAD 30,000 - 50,000; Part time

Job summary

An established industry player in retail is seeking a Part-Time Shift Leader to join their dynamic team. This role is crucial in supervising and directing sales floor operations, ensuring exceptional customer service, and mentoring staff to meet service and sales goals. The ideal candidate will possess strong leadership and problem-solving skills, with the ability to thrive in a fast-paced environment. Join a company that values diversity and inclusivity, where your unique contributions will help drive the success of the business. If you're passionate about retail and ready to make a difference, this opportunity is perfect for you.

Qualifications

• Strong leadership and decision-making skills under pressure.
• Ability to learn technological systems with ease.

Responsibilities

• Supervise sales floor operations and manage tasks for Associates.
• Provide exceptional customer service while achieving sales goals.

Skills

Leadership Skills

Problem-Solving Aptitude

Customer Service Skills

Computer Skills

Job description

1 Bass Pro Mills Dr, Vaughan, ON L4K 5W4, Canada Req #94

Wednesday, January 15, 2025

PART TIME SHIFT LEADER

At Kitchen Stuff Plus we know our success starts with the right people! We are an award-winning Canadian retailer of modern, unique, and affordable home solutions voted one of the GTA's best places to shop again and again for our great staff and helpful customer service. We are proud of, and invest in, our great people. Join our team, explore, and discover all the great stuff we have to offer.

Position Overview:

Location: Retail Store, GTA
Reports to: Store Manager, Assistant Manager

Key Responsibilities:

• Supervise and direct sales floor operations in the areas of customer service, merchandising, housekeeping standards, shipping and receiving, and health and safety.
• Manage and delegate tasks to Associates and provide support to drive productivity and achieve service and sales goals.
• Mentor and guide Associates to ensure they are well trained and capable of performing assigned tasks and providing service.
• Provide exceptional and responsive customer service while achieving sales and conversion goals.
• Evaluate and continuously improve the quality of service; investigate, resolve, and escalate customer matters as appropriate.
• Maintain knowledge of product selection, location, features and benefits, and in-store promotions and marketing initiatives.
• Ensure accuracy in all transactions, inventory, and store procedures.
• Supervise and direct shipping and receiving operations.
• Perform other directives as assigned.

Minimum Requirements:

• Computer skills; ability to learn technological systems with ease.
• Leadership skills and ability to make decisions under pressure.
• Strong problem-solving aptitude.
• Availability must include extended days, evenings, and weekends.
• Flexibility to transfer to other store locations as needed.
• Lift up to 40lbs.
• Ladder use to 10 feet.
• Stand/walk for 8 hours.

Company Values:

Our Differences are what make us great!

Kitchen Stuff Plus encourages, supports, and celebrates a diverse and inclusive environment for all. We value each employee’s uniqueness, which reflects the communities and customers we serve.

Kitchen Stuff Plus is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, or any other status protected by the Human Rights Code. Our recruitment program includes an accommodation process for employees with disabilities. If you require a specific accommodation, please contact [e-mail] and we will work together to meet your needs.

Our People Drive Our Business - Friendly, knowledgeable staff who are always ready to help.